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La Quinta Inn Houston Cy-Fair

2.9

About this business

Location details

13290 FM 1960, Houston, TX, 77065, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.92,326 reviews
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Natalie's profile image
Natalie 
6 years ago

Okay Not being able to get the room that was booked and confirmed for me when I arrived after pushing my broken down vehicle 2 miles to get to the la Quinta location my reservations were being held at. Super disappointed and will .ake sure that this dosnt get further more reported to other supervisor, I lived with yall for 4 months during Harvey , thought I would be welcome back with open arms , instead I slept outside . How helpful the front desk was. 

Business response:

Good morning, can you please provide me with the confirmation number you have so I can look into this matter. thank you, 

Alicia's profile image
Alicia 
6 years ago

Very Poor 

Shanique's profile image
Shanique 
6 years ago

Poor The location is horrible and the hotel it self looks as if it's gotten new material and furniture...but the rooms are poor and the overall appearance of the hotel is so old and needs major updating. The staff was welcoming 

Business response:

I am truly sorry we left you with this perception. I understand traveling on the road is tough enough without problems, and we truly would like to apologize for any negative experiences that affected your stay. We hope you consider us in the future. 

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Johnnie 
6 years ago

Just was a night stay The breakfast room was hot , no fridge in the room , no towels out by the pool but yet your room has barely enough to shower once. Really I liked I was able to sleep 

Business response:

Thank you for taking the time to leave your feedback. Please be assured we will be discussing your comments with my team to work on immediate improvements. We take pride in providing the best in lodging and service. We hope to see you again. 

Sylvester's profile image
Sylvester 
6 years ago

This stay was OK. In the first unit, the A/C was very loud. Moved second unit, the toilet whistled when it was flushed and the neighbors were noisy most of the night. Location 

Business response:

Thank you for taking the time to leave your feedback. Please be assured we will be discussing your comments with my team to work on immediate improvements. We take pride in providing the best in lodging and service. We hope to see you again. 

Evelyn's profile image
Evelyn 
6 years ago

de mala calidad no lo que yo esperaba la piscina se ve de muy mala calidad y el desayuno también muy mal desayuno no hay opción de escoger comida 

Business response:

thank you for your feedback. 

Janise's profile image
Janise 
6 years ago

Checked out after about 45 min and 2 rooms... The rooms smelled very moldy. We had to checkout be cause the the smell was making my pregnant daughter sick. Updated rooms 

Business response:

Thank you for taking the time to leave your feedback. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service. We hope to see you again. 

Malyk's profile image
Malyk 
6 years ago

Very Poor Everything it was nasty and bugs and was in the room and tv wasn’t working and no refrigerator Nothing 

Business response:

Thank you for taking the time to leave your feedback. I am sorry your stay did not exceed your expectations. We work hard to make sure our entire guest feel assured, settled in, and ready for the new day. I will be addressing your concerns with our staff and make changes where needed. We hope to see you again. 

Yashira's profile image
Yashira 
6 years ago

Fair Solo el desayuno el aire no funcionaba como eres debido 

Business response:

Gracias por el comentario. Tenga por seguro que vamos a revisar el problema que tubo con el AC. 

Frequently asked questions about La Quinta Inn Houston Cy-Fair

How is La Quinta Inn Houston Cy-Fair rated?

La Quinta Inn Houston Cy-Fair has a 2.9 star rating with 2,326 reviews. 

When is La Quinta Inn Houston Cy-Fair open?

La Quinta Inn Houston Cy-Fair is closed now. It will open at 12:00 p.m.