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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good staff poor facility Breakfast, there were cockroaches in our room, it smelled like smoke, mold in the ceiling, hole in the wall, stinky sheets. The staff
Disappointing Cleanliness Staff Location
Poor The sheets smelled terrible. So much screaming in the halls. The room was kind of dingy.
Dirty and never again Extremely dirty... the jacuzzi tubs had rings around them and the jets in the jacuzzi was blowing dirt out. The king suite had stains in the room. It was nasty, I complained I liked that He changed my room, but it was still dirty i had to clean the tub myself
Disappointing
Very bad experience Staff was very rood, there behavior was not proper at all. Breakfast was very low quality. Room was noisy and many more Nothing
Business response:
Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon. Respectfully, Lacey LQ Customer Care
About my stay On the second day, I requested for maid service, they laid my bed, emptied the trash. But I noticed my bathtub, toilet and sink was not cleaned. I did make a complaint at the front desk. The front desk guy was helpful, I saw he call the cleaners to find out who did that. The breakfast was the same kind every day. Didn't like the color of their towels. But the front desk staff were very helpful and pleasant. Front desk staff were helpful. They were ready to help anytime there was an issue.
Fair The hot tub was dirty and the heater was so loud that I couldn’t sleep well. Quick check in and check out
Horrible Room was dirty everything was breaking or used and damaged no one ever cleaned the room or brought clean towels or took out are garbage The breakfast was donoughts and sunny delight fake juice that the workers never refilled until the last minute and they screwed up my payment method in the end. Nothing
Business response:
Susan, We sincerely appreciate the time you’ve taken to provide such constructive feedback regarding your experience. We are very sorry to hear of the unsatisfactory aspects of your stay. This information has been forwarded to our Management Team to ensure improvements are considered and made. We hope you will consider giving us another chance in the future to better your opinion. Sincerely, Danielle LQ Customer Care
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,215 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.