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7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!
The room was clean, bed & pillows were comfortable. TV remote was missing 1 battery. The TV needed maintenance to come and replace a HDMI cord. Elevator didn't work very well, stairs and lobby were dirty. Staff was friendly.
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
The staff was really kind, but was super busy for hours. The hotel is under staff for the front desk. Great rooms.
Business response:
Thank you for the review. We look forward to seeing you again soon!
Very nice lobby. Enjoyed the room.
Business response:
Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!
Clean and quiet.
Business response:
Thank you for the review. We look forward to seeing you again soon!
The elevator didn’t work several times during our stay so had to walk up to 5th floor. Outer doors didn’t all lock/open properly so had to be propped open so you could come back into the building.
Business response:
It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience.
Very clean and comfortable room
Business response:
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.
My room was clean and spacious. The hotel is modernized and quiet. There are ample parking spaces. Overall, I’m happy with my stay.
Business response:
Thank you for choosing La Quinta Inns and Suites, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels.
Business response:
Thank you for the review. We look forward to seeing you again soon!
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,505 reviews.
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.