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La Quinta Inn & Suites Dallas Downtown
- Hospitality
- Dallas, TX
About this business
The La Quinta Inn and Suites Downtown Dallas is within a short walking distance to the Kay Bailey Hutchison Convention Center. Relax in our guest rooms with in-room mini-fridge and microwave. Enjoy access to our business center and fitness center.
Location details
302 S Houston St, Dallas, TX, 75202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Awesome
Pleasant No parking garage or parking available free. You had to either park on street which was limited and only free after 6 pm and had to pay after 7 am. Or walk three blocks and pay 12.90 per day. It was in good location, but rooms were very small
Business response:
Thank you for staying with La Quinta Inn & Suites Downtown Dallas, We apologize for the inconvenience! Sincerely, Neal General Manager
Exceptional
Awesome Housekeeping didnt check in or stop to clean once while we were staying, but we also didnt need anything extra thankfully. I'm sure they would have otherwise upon request Very nice interior design and style. Bathrooms are gorgeous, rooms are really nice too. Very good locqtion. Parking option is definitely a little crappy but its downtown so no big deal and the discount at the lot nearby for booking is really nice.
Business response:
We are delighted to know you chose to stay with us here at La Quinta Inn & Suites Downtown Dallas. It is also a pleasure to read your kind comments about our accommodations. We appreciate your patronage and look forward to welcoming you for another outstanding experience. Due to COVID-19, our housekeeping service and other services have been limited and provided upon request at front desk. Sincerely, Neal General Manager
Pleasant It was noisy. My room was in a horrible location for trying to study and relax. The ac didn’t work properly. It was close to where I needed to go.
Business response:
Thank you for reviewing your stay with us. We apologize for the negative experience at our hotel. Please be assured that we are investigating what went wrong in your instance, and we are taking measures to prevent such scenarios from happening again in the future. We hope you will give us a chance to serve you better next time you are in this area. Sincerely, Neal General Manager Sincerely, Neal General Manager
Very Good
Pleasant The customer service was good until this one employee came to work with an attitude.. She was very rude and disrespectful... Her tone was very loud and unprofessional and when I told her about it she claimed that's the tone she uses all of the time.. I tried to remain remain respectful but she made it hard for mr to do that so I asked for her manager.. The manager was very respectful and accommodating... I enjoyed my stay she was the only problem I had with the hotel... Also the parking wasn't free and it is not on ... read more
Business response:
Thank you for your feedback regarding your recent stay. Our team strives to ensure an exceptional experience for each guest, and we are extremely sorry for this. We have taken note of your comments and will make sure this is appropriately addressed. We hope you will give us another opportunity to show you our hospitality and to prove that we truly value your patronage. Sincerely, Neal General Manager
Good Parking Everything
Business response:
Thank you for taking the time to review our hotel La Quinta Inn & Suites Downtown Dallas, We are happy to know you had a wonderful stay with us and that you enjoyed the comforts of your room. It is also a pleasure to see you considered us a good value. However, we regret not meeting some of your expectations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Neal General Manager
Exceptional
Frequently asked questions about La Quinta Inn & Suites Dallas Downtown
How is La Quinta Inn & Suites Dallas Downtown rated?
La Quinta Inn & Suites Dallas Downtown has a 4.3 star rating with 3,522 reviews.
When is La Quinta Inn & Suites Dallas Downtown open?
La Quinta Inn & Suites Dallas Downtown is closed now. It will open at 12:00 p.m.