La Quinta Inn & Suites Dallas Grand Prairie North

Business response:

Dear Marina, Thank you for taking the time to share your experience with us. We’re delighted to hear that you found your room spacious and clean, and that our gym facilities met your expectations. We strive to provide all the necessary amenities to ensure a comfortable stay, so it’s great to know that you found the iron, dryer, and towels helpful. We also appreciate your feedback regarding the breakfast options. We’re sorry to hear that we didn’t have gluten-free options available during your stay. We are always looking to i... read more

Business response:

Dear [Guest's Name], Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed the spaciousness of your room and appreciated the convenience of the free breakfast, fridge, and microwave. We’re sorry to learn that the cleanliness of the shower did not meet your expectations. Please rest assured that we take cleanliness very seriously, and we will address this issue with our housekeeping team to ensure it is improved. Additionally, we appreciate your comment about the ice and water availability. We’ll... read more

Business response:

Dear Olga, Thank you for your feedback and for highlighting the value for money that our hotel offers. We’re glad to hear that you found it to be a good deal. We’re sorry to hear about the noise issues you experienced in the hallway and your room. We are continually working to improve our guests' comfort, and your comments will be taken into consideration as we make improvements. Thank you again for your valuable input. We hope to have the chance to welcome you back and provide an even better experience. Brandy M Front desk ... read more

Business response:

Dear Maritza, Thank you so much for your kind words! We’re thrilled to hear that you found our hotel beautiful and that you enjoyed the spacious, well-kept, and clean room. Your satisfaction is our top priority, and we’re delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back soon! Best regards, Brandy M Front Desk Supervisor 

Business response:

Thank you Ross for taking the time to share your experience. We’re pleased to hear that you enjoyed our central location, found the laundry facility convenient, and appreciated our friendly staff. We’re sorry to hear about the issue with the air conditioner. We understand how important a quiet environment is for a comfortable stay, and we’ll make sure to look into this matter to address any noise concerns. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide an even better experi... read more