La Quinta Inn & Suites Denton - University Drive

Business response:

Thank you for taking the time to share your feedback about your recent stay. We're delighted to hear that you appreciated our great location. However, we're truly sorry to learn about the inconvenience you experienced with the cleanliness of the elevator. Please accept our sincere apologies for any discomfort caused. Your observation has been shared with our housekeeping team, and we are taking immediate steps to address this matter and ensure it doesn't happen again. We appreciate your valuable input, as it helps us enhance... read more

Business response:

Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed the amenities in your room and found the coffee to your liking. I sincerely apologize for the inconvenience with the early wake-up call; this should not have happened, and I understand the importance of a good night's rest. We'll be sure to address this issue with our team to prevent a recurrence. Regarding breakfast, we appreciate your input. If there are specific items or improvements you'd like to suggest, please feel free... read more

Business response:

Thank you very much for your kind words. I will pass this along to our team members. Hopefully your words will brighten their day as it did mine. We hope to see you again soon & again thank you for choosing La Quinta in Denton, TX. Best wishes & safe travels J. Williams. 

Business response:

Thank you for sharing your feedback. We're delighted to hear that you found the bed comfortable. We understand the importance of a pleasant view, and we apologize if it did not meet your expectations on this occasion. Your comments are valuable, and we'll use them to enhance our guest experience. If you have any specific preferences for your next visit, please feel free to communicate them with our team, and we'll do our best to accommodate. We appreciate your patronage and look forward to welcoming you back. 

Business response:

Thank you for the positive feedback! We're thrilled to see the smiley face and thumbs up emojis, indicating your satisfaction. If you have any specific comments or suggestions you'd like to share, feel free to let us know. We appreciate your support and look forward to serving you again in the future. Safe travels! 

Business response:

Thank you for sharing your feedback with us. We're thrilled to hear that you found our staff to be very friendly and professional. Your positive comments are greatly appreciated. We'll certainly take your suggestion into consideration regarding the breakfast and aim to provide more fruit options in the future. We hope to have the opportunity to welcome you back for another pleasant stay. Your feedback is valuable to us! 

Business response:

Thank you for taking the time to share your feedback about your recent stay. We're delighted to hear that you found our hotel to be low noise, with comfortable beds, clean rooms, and a satisfying continental breakfast. We apologize for any less-than-enthusiastic experience during your late check-in. Our aim is to provide a warm and welcoming atmosphere, and we're sorry if we fell short in this regard. Your feedback is important, and we'll work to ensure that future experiences, including check-ins, are more welcoming and acc... read more