La Quinta Inn & Suites Denton - University Drive

Business response:

Thank you very much for your kind words. I will pass this along to our team members. Hopefully your words will brighten their day as it did mine. We hope to see you again soon & again thank you for choosing La Quinta in Denton, TX. Best wishes & safe travels J. Williams. 

Business response:

Thank you for sharing your feedback. We're delighted to hear that you found the bed comfortable. We understand the importance of a pleasant view, and we apologize if it did not meet your expectations on this occasion. Your comments are valuable, and we'll use them to enhance our guest experience. If you have any specific preferences for your next visit, please feel free to communicate them with our team, and we'll do our best to accommodate. We appreciate your patronage and look forward to welcoming you back. 

Business response:

Thank you for the positive feedback! We're thrilled to see the smiley face and thumbs up emojis, indicating your satisfaction. If you have any specific comments or suggestions you'd like to share, feel free to let us know. We appreciate your support and look forward to serving you again in the future. Safe travels! 

Business response:

Thank you for sharing your feedback with us. We're thrilled to hear that you found our staff to be very friendly and professional. Your positive comments are greatly appreciated. We'll certainly take your suggestion into consideration regarding the breakfast and aim to provide more fruit options in the future. We hope to have the opportunity to welcome you back for another pleasant stay. Your feedback is valuable to us! 

Business response:

Thank you for taking the time to share your feedback about your recent stay. We're delighted to hear that you found our hotel to be low noise, with comfortable beds, clean rooms, and a satisfying continental breakfast. We apologize for any less-than-enthusiastic experience during your late check-in. Our aim is to provide a warm and welcoming atmosphere, and we're sorry if we fell short in this regard. Your feedback is important, and we'll work to ensure that future experiences, including check-ins, are more welcoming and acc... read more

Business response:

Thank you for sharing your feedback about your recent stay. We're delighted to hear you found our location convenient and appreciated our quick and friendly check-in service. Your suggestions about our carpeting are noted, and we'll certainly consider improvements in this regard. We're sorry we couldn't accommodate your request for a handicap accessible room on this occasion. Please know that we're continually working to enhance our services and facilities, and we'd be honored to welcome you back in the future. Should you ha... read more

Business response:

Thank you for taking the time to provide feedback about your stay with us. We appreciate your comments. We're glad to hear that you found the hotel to be clean and comfortable. Ensuring a pleasant stay for our guests is a top priority. We apologize for the inconvenience you experienced with the height of the beds and the stuffiness of the room. Your feedback is important, and we will consider these aspects as we work to make improvements for our guests' comfort. If you have any more comments or if there's anything else you'd... read more

Business response:

Thank you for your positive feedback about our staff. We're thrilled to hear that you had a great experience with our team. Providing excellent service is our top priority, and we're delighted that it made your stay more enjoyable. If you have any more comments or if there's anything else you'd like to share, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic visit in the future.