This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Ennis
- Hospitality
- Ennis, TX
About this business
Location details
110 South Sonoma Trail, Ennis, TX, 75119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Okay The gentleman checking us in was not quick and when I asked if there was an issue with the reservation or card, he put his hand up to me to shush. Once we got checked in, the room still had hair under the bathroom sink rim from previous guests. Good location, right off the highway!
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest and for room conditions to be up to standards. It looks like we fell short during your stay, and I apologize for that. Thank you for taking the time to share your thoughts and I hope that you give us another chance in the future. Thank you General Manager
Very Good The bed and pillows Bed was hard. Pillows were terrible. Was suppose to be a suite with sofa couch and it wasn't and was still charged the full price
Business response:
Thank you for taking the time to review us. I sincerely apologize for any discomfort you experienced during your stay with us. We did go back into our history and have verified that you went through booking.com and booked our standard king room at a rate of $169. We hope this experience doesn't keep you from trying our hotel again. Thank you General Manager
Poor Non smoking in room, and hot tub was not hot.
Business response:
I do apologize that you did not have a good stay with us. Our hotel is a 100% non smoking facility to ensure each guest has a clean and fresh room. We are currently working on the hot tub and are waiting on parts to arrive. We hope to see you again in the future. Thank you General Manager
Fair
Will stay at one of these again! It's a non smoking hotel, but room smelled a bit of stale smoke. Told desk and the offered to move us to another room, I just wanted to make sure they didn't charge us the 250 to clean room if you smoked Great huge, clean room, will stay again
Business response:
Thanks for taking the time to write about your experiences at our Ennis La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider us as your choice for lodging accommodations. Thank you General Manager La Quinta Ennis TX
Fair Beds were hard as rock
Business response:
Thanks for taking the time to write about your experiences at our Ennis La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider us as your choice for lodging accommodations. Thank you General Manager La Quinta Ennis TX
Very Poor Got into non- smoking..but someone had be smoking and full of smell Got into non- smoking..but someone had be smoking and full of smell
Disappointing The beds were cruelly hard. I had to sleep in the chair.
LaQuinta Sucks The staff is horrible....rude!!! Absolutely nothing about this facility!
Frequently asked questions about La Quinta Inn & Suites Ennis
How is La Quinta Inn & Suites Ennis rated?
La Quinta Inn & Suites Ennis has a 4.2 star rating with 1,155 reviews.
When is La Quinta Inn & Suites Ennis open?
La Quinta Inn & Suites Ennis is closed now. It will open at 12:00 p.m.