La Quinta Inn & Suites Ft. Lauderdale Airport

Business response:

Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! 

Business response:

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your review of our high hospitality standards. We can't begin to tell you how much we appreciate your review! Sincerely, LQ Customer Care 

Business response:

Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Thank you for your remarks of our staff, we will definitely share them. We welcome you back anytime you are in the area! Respectfully, LQ Customer Care 

Business response:

We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a better guest experience going forward. Once again please accept our apologies, we hope you will return again and have a better experience. Respectfully, LQ Customer Care 

Business response:

Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly appreciative of your review. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Respectfully, LQ Customer Care 

Business response:

Thank you for the review. We look forward to seeing you again soon! 

Business response:

While we are happy to hear that overall your visit to La Quinta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Your comments have been passed to management and will make the necessary changes. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. Respectfully, LQ Customer Care 

Business response:

Thank you for the opportunity to respond to your concerns. While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do and assure you that our staff will have a chance to read your feedback. We hope you come back to stay with us in the future. Respectfully, LQ Customer Ca... read more