La Quinta Inn & Suites Henderson-Northeast Denver

Hi, Rayma. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Henderson-Northeast Denver. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. I will share your comments with all other workers to improve our service. I replaced all mattresses before the Summer and ordered new windows for the entire building through Anderson Window company in Denver. I finally got a drawing for remodeling from the drawing company Wyndham assigned to use this company since I applied and requested the remodeling Bathroom and Lobby area early this year. After this drawing, I rearranged all construction companies to come back to work. It scheduled one for the end of January and the other for Feb. 2023 including a blackout curtain. I also planned to change the carpet on hallways and guest room door lock, upgrading the lobby, and breakfast area. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you very much for your comments again! Mike Lee/GM La Quinta Inn, Henderson