La Quinta Inn & Suites Henderson-Northeast Denver

Business response:

I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our guests, and it was never our intention to cause any discomfort. While there are certainly areas where we can improve, there are also factors beyond our control. Rest assured, we will take your comments to heart and work on the aspects we can influence. Thank you for choosing to stay with us. 

Business response:

Thank you for your kind words! We’re delighted to hear you enjoyed your stay with us. Providing a comfortable and welcoming experience is our top priority, and your feedback means a lot. We look forward to welcoming you back soon for another great visit! Safe travels until then. Thank You, 

Business response:

Vielen Dank, dass Sie sich die Zeit für eine ausführliche Bewertung genommen haben. Ich entschuldige mich aufrichtig für die negativen Erfahrungen, die Sie während Ihres Aufenthalts in unserem Hotel gemacht haben. Wir sehen dieses Feedback als Chance, unseren Service zu verbessern und sicherzustellen, dass ähnliche Probleme bei zukünftigen Gästen nicht auftreten. Ich entschuldige mich nochmals für die Unannehmlichkeiten und freue mich, dass Sie sich für unseren Aufenthalt entschieden haben. 

Business response:

Thank you for taking the time to share your detailed review. I view all feedback as a valuable opportunity to enhance our services for future guests. Our aim is to create a home-like atmosphere for everyone, and I'm delighted to hear that you had a positive experience. We truly appreciate the chance to serve you.