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La Quinta Inn & Suites Henderson-Northeast Denver
- Hotels
- Henderson, CO
About this business
Location details
9041 Brighton Rd, Henderson, CO, 80640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Bad The light in our room would not turn off all the way. I had to tape the cover of my son's pack and play over the light. I tried to call the front desk about the light and the phone line was busy. Went down to the lobby and the girl working had no idea. No other room to put us in and still going to charge us if we left. Ridiculous. The smell in the elevator and room were enough to make me want to throw up. There were stains on the pillow cases, burn marks on the sink and when the light wouldn't work they said if we leave ... read more
Disappointing
Poor
Fair
Bad Addicts everywhere, police everywhere building was wrecked in to. Someone had died a week prior. Absolutely nothing but the check in lady
Business response:
I genuinely apologize for any unpleasant experiences you had during your stay, and I appreciate you taking the time to provide us with your feedback. Our aim is to create a welcoming, home-like atmosphere for all our guests, and it was never our intention to make anyone feel uncomfortable. While we recognize there are areas for improvement, some circumstances are beyond our control. I would also like to clarify your mention of "Someone had died a week prior." Could you please reach out to the hotel to provide more details? T... read more
Disappointing
Not horrible but not great. I'm The room smelled bad like smoke, I had to air it out. It was not as clean as I would have liked. The hallways and stairways have not been vacuumed in a long time. The staff was friendly and the bed was comfortable. The breakfast was good.
Business response:
I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our guests, and it was never our intention to cause any discomfort. While there are certainly areas where we can improve, there are also factors beyond our control. Rest assured, we will take your comments to heart and work on the aspects we can influence. Thank you for choosing to stay with us.
Fair There were visitors to the room across the hall day and night who kept knocking on our door Room was clean , tidy and a good size
Business response:
Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness, comfort, and guest satisfaction are our top priorities, and we deeply regret that we did not meet your expectations. We have addressed these concerns with our team to ensure improvements are made. We hope to provide a better experience in the future.
Frequently asked questions about La Quinta Inn & Suites Henderson-Northeast Denver
How is La Quinta Inn & Suites Henderson-Northeast Denver rated?
La Quinta Inn & Suites Henderson-Northeast Denver has a 3.5 star rating with 2,673 reviews.
When is La Quinta Inn & Suites Henderson-Northeast Denver open?
La Quinta Inn & Suites Henderson-Northeast Denver is closed now. It will open at 12:00 p.m.