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La Quinta Inn & Suites Houston Katy East
- Hospitality
- Katy, TX
About this business
Location details
22455 Katy Fwy, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I had a Good time The breakfast selection The decorations looked nice
Business response:
We sure will work on our breakfast and you will find some great options during your next stay.
Exceptional
Exceptional
Good
Good
Not happy with the unexpected My room was handicapped. I did not request this type of room. I booked it online like I have done at several other places and never had to say Please do not give me a handicapped room. Hotel was sold out I was told and I did not get a different room and feel I should have gotten a discount. Breakfast (not a lot to choose from, but was good) and location
Business response:
The room type that you booked was a handicap room and as it was through booking.com we are not allowed to modify anything until been informed by booking.com. Sure we can help guest if needed but it was too late until you asked for. I will appreciate if you visit us and book through booking.com you can confirm with them the room type.
Exelent N/A Didn't eat breakfast..
Business response:
I apologize, dear guest, it seems we were unable to satisfy your needs during your stay. A detailed note would have helped me and my staff to improve.
Good Smell in the hallway The room door was off the hinge you could see thru the door Jacuzzi tub in the room
Business response:
Dear Guest, I apologize for the inconvenience you had during your stay and yes we did fix the issue to make your next stay comfortable.
Good The smell of urine from the dogs and people having the animals in the pool I couldn't enjoy the pool because of that and when I called the front desk to ask for someone to come in a clean because we were about to leave for a couple of hours I was told that the cleaning staff was gone and that I could come and get clean towels from the desk but luckily the nice ladies were across cleaning a few other rooms when I walked out and I asked them directly and they did and amazing job The rooms were amazing and clean most of th... read more
Business response:
I apologize for an unattentive response, I have communicated your response to my staff so we can improve our service during your next stay.
Frequently asked questions about La Quinta Inn & Suites Houston Katy East
How is La Quinta Inn & Suites Houston Katy East rated?
La Quinta Inn & Suites Houston Katy East has a 3.9 star rating with 3,516 reviews.
When is La Quinta Inn & Suites Houston Katy East open?
La Quinta Inn & Suites Houston Katy East is closed now. It will open at 12:00 p.m.