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La Quinta Inn & Suites Houston Katy East
- Hospitality
- Katy, TX
About this business
Location details
22455 Katy Fwy, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Okay As you walk in the whole place stinks. The breakfast was very bare. The staff where fantastic! Was also easy to find. And priced very well. The room was clean.
Business response:
We apologize dear guest for the inconvenience you had during your stay. We sure will work on improving it better before your next stay with us.
I only stayed over nite but all n all was a okay stay. I didn't like the smell throughout the lobby and first floor, I didn't like the people across the hall from me with the barking dog. I didn't mind the rate, the hotel was clean. I did like the decore and breakfast.
Business response:
Dear Ms. Oliver, I apologize for the inconvenience you had to go through for dogs, I would suggest to let our front desk know in any case during your next stay so they can change your room, as we being pet-friendly we have separate floors for pet and no pet rooms. I apologize again.
I had a Good time The breakfast selection The decorations looked nice
Business response:
We sure will work on our breakfast and you will find some great options during your next stay.
Exceptional
Exceptional
Good
Good
Not happy with the unexpected My room was handicapped. I did not request this type of room. I booked it online like I have done at several other places and never had to say Please do not give me a handicapped room. Hotel was sold out I was told and I did not get a different room and feel I should have gotten a discount. Breakfast (not a lot to choose from, but was good) and location
Business response:
The room type that you booked was a handicap room and as it was through booking.com we are not allowed to modify anything until been informed by booking.com. Sure we can help guest if needed but it was too late until you asked for. I will appreciate if you visit us and book through booking.com you can confirm with them the room type.
Exelent N/A Didn't eat breakfast..
Business response:
I apologize, dear guest, it seems we were unable to satisfy your needs during your stay. A detailed note would have helped me and my staff to improve.
Frequently asked questions about La Quinta Inn & Suites Houston Katy East
How is La Quinta Inn & Suites Houston Katy East rated?
La Quinta Inn & Suites Houston Katy East has a 3.9 star rating with 3,574 reviews.
When is La Quinta Inn & Suites Houston Katy East open?
La Quinta Inn & Suites Houston Katy East is closed now. It will open tomorrow at 12:00 p.m.