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La Quinta Inn & Suites Houston Katy East
- Hospitality
- Katy, TX
About this business
Location details
22455 Katy Fwy, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Excellent facility and value
Business response:
Thank you, dear guest, for your positive comments which encourage our team to work harder each day.
Good Bed and pillows hard as a rock, no carpet, no couch even though pictures showed a am couch in room. Oatmeal was soup. If you are a drinker they gave a happy hour with free beer. I do not drink, should have alternative. Modern
Business response:
We apologize for all inconvenience you had to go through and we have thoroughly read out each point and we will sure try our best to correct everything before your next stay to be able to provide the best service.
pleasant & enjoyable courteous &friendly employees & clean & comfortable room
Business response:
Thank you, M.s Linda, for your time you took out to write about your stay and we are glad that we were able to make your stay pleasant and enjoyable. We hope to see you again with a surety to provide the same level of comfort and service.
Good
Exceptional Great rooms.. Everything
Business response:
Thank you, dear guest, for your time you took out to write about your stay, we will strive hard to keep up with our service and product to make you're each stay pleasant.
Good
Was relaxing Wish they had scrambled eggs other then that the hard boiled eggs were good substitute The staff was very helpful and friendly towards dogs they also had the cutest dog park behind the building.
Business response:
Hello Ms. Clara, We sure will take up your comments to top management and will sure try to get an option added but we are thankful to you for giving us a feedback to be able to work on it before your next stay.
Good The first room I was put in had a potential health concern, and the second floor was very humid. The phone in the second room I was put in didn’t have a dial tone nor could you hear anything. Not a big deal, but had “do not disturb” on my door meaning “do not disturb” and house cleaning still knocked on my door.. kinda frustrating. The staff easily upgraded my room from standard to a suite when there was a cleanliness issue in the standard.
Business response:
Dear Guest, We apologize for the inconvenience you had to face during your stay due to housekeeping knocking on the door and room change and i will personally look in to this in order to resolve it before your next stay with us. I urge you if you can give us one more chance to serve you better.
Pleasant The A/C did not cool the king suite. It was blowing cold air but the room was not very cool. It was set as low as possible, 60 degrees, and it stayed stuffy.
Business response:
Dear Guest, We apologize for the inconvenience and I wonder if the issue would have taken up to the front desk in order to give us a chance to help you make your stay better. I urge to give us one more chance and we will strive hard to make your stay better.
Frequently asked questions about La Quinta Inn & Suites Houston Katy East
How is La Quinta Inn & Suites Houston Katy East rated?
La Quinta Inn & Suites Houston Katy East has a 3.9 star rating with 3,668 reviews.
When is La Quinta Inn & Suites Houston Katy East open?
La Quinta Inn & Suites Houston Katy East is closed now. It will open at 12:00 p.m.