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La Quinta Inn & Suites Las Vegas Summerlin Tech
- Hospitality
- Las Vegas, NV
About this business
Location details
7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair My family had 2 rooms,Rm 411 wasn't really clean, there was hair in the bathroom tub and sink, knob missing off of the bathroom door. The cleaning people didn't empty the trash, the tub had stains. Rm 410 was a little better but not much The beds were comfortable
Business response:
Dobbins, we are grateful for your review. We will address the issues you encountered immediately, and we are eager to host a worry-free stay for you and your family in the future.
Oh boy! The bed was horrible. The mattress was severely worn out and should have been replaced. Went down to the front desk to change rooms and I was told that they were sold out. This was a 3 night stay and most of the staff just passed the buck and didn’t really care about my comfort. The other issues were the bath tub was stained and looked like it was not clean. The sheets on the bed had strands of hair on it like it wasn’t changed prior to my arrival. I was offended by that. This was a disappointing experience for me. T... read more
Business response:
We sincerely apologize, Everard, for not delivering the experience you expected. We will review your comments with our team and assure you that we will make your next stay much better. Thank you for taking the time to share your feedback.
Fair
Bueno, pero necesitan mejorar la calidad en la limpieza y la comodidad de las camas. La habitación estaba muy sucia. Había mucho polvo. Parecía que no habian cambiado las sabanas y solo habian hecho la cama. Me quede 3 noches, no pude dormir las primeras dos noches, se me hacia muy incomodo, las sabanas no eran nada comodas. Muy buena ubicación. Zona tranquila. Mucho parqueo. El desayuno estaba muy rico. El personal es super amable y atento.
Business response:
We apologize for the discomfort you experienced with the bedding, Yani. We have updated our laundry service and are planning several changes to enhance the comfort of our hotel rooms. This will include additional training for our cleaning team to ensure improved service. We hope you will consider returning to enjoy a better experience as we work on enhancing our services.
The restroom was not cleaned very well. We had hudge stains on the floor and the table had burnt marks. The hot tub was broke down and the room was not the cleanest. Staff was nice, location was good.
Business response:
Ashley, we are glad you chose to stay with us and will address the issues you encountered right away. We hope you will allow us to deliver a better experience soon.
DO NOT STAY HERE Most disgusting hotel I’ve ever been to. Smelled like urine throughout and the beds, couches and everything looked like they had never been cleaned Nothing
Business response:
We appreciate all the feedback we receive, Kyle. We are working to address multiple issues at the hotel and have made progress in updating certain features. We hope you will return for a more positive experience as the new management team implements new policies and initiatives.
Not again Room had extreme smell of pet urine. Couldn't get rid of it no matter what we used. Had staff spray their chemicals and still didnt help. Also, got an eye infection from using their pillows. Bathroom door did not even have a lock or a normal door handle. Wasn't even a normal door on bathroom. Lighting tucked. Had to have curtains open just for light. Location was good
Business response:
We sincerely apologize for the issues you experienced at our property, TiredSoul. We appreciate your feedback and would love the opportunity to welcome you back after we have made some improvements. We will start by addressing the concerns you raised in your review, and we look forward to seeing you again soon.
Fair 청소요청을 두번이나 했는데. 안해줬어요.
Business response:
Thank you for letting us review our cleaning policy, Jeewon. We are happy to service rooms upon our guests' invitation. Requests for cleaning visits can be made at the front desk. Please know our staff will only service rooms on our schedule, and approaching the team on the floor is not an authorized request for service. I hope that helps for future visits.
Poor
Frequently asked questions about La Quinta Inn & Suites Las Vegas Summerlin Tech
How is La Quinta Inn & Suites Las Vegas Summerlin Tech rated?
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,187 reviews.
When is La Quinta Inn & Suites Las Vegas Summerlin Tech open?
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open at 12:00 p.m.