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La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
La Quinta Inn Manhattan, formerly the Best Western Manhattan, is located on a stretch known as Koreatown. The neighborhood is filled with popular Korean restaurants and shops including a Korean restaurant next door that provides 24-hour room service for the hotel. But perhaps the best part about staying at the La Quinta Manhattan is that Macy's and the Empire State Building are just a few blocks away. So, once at this hotel, you will not have a minute to spare!
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good CHAMBRE TRES SPARTIATE ET MANQUE DE LUNIMOSITE TRES BIEN SITUE
Business response:
Merci d'avoir pris le temps de partager votre avis, Sophie. Bien que nous soyons ravis que vous ayez apprécié votre séjour avec nous, nous regrettons que votre expérience ait été loin d'être parfaite. Nous nous tenons à une norme plus élevée, nous nous assurerons donc de discuter de vos préoccupations avec les membres appropriés de notre équipe afin que nous puissions nous améliorer à l'avenir. Nous sommes impatients de vous accueillir à nouveau afin que nous puissions partager avec vous l'expérience de haut niveau à laquell... read more
Very Good Personnel de l'accueil peu arrangeant : pas de change possible pour une chambre à 2 lits sans un supplément mirobolant, pas d'adaptateur, pas de consigne le jour du départ... Très bon emplacement Très bons matelas !!!
Business response:
Merci d'avoir pris le temps de partager votre avis avec nous, Emmanuelle. Nous sommes heureux d'apprendre que vous avez vécu une si belle expérience avec nous. Nous nous soucions de la satisfaction de nos clients, nous apprécions donc que vous nous fassiez savoir ce que nous pouvons faire pour rendre votre séjour parfait. Nous nous assurerons de communiquer vos commentaires à notre équipe. Nous sommes impatients de partager une expérience encore plus agréable avec vous bientôt. Merci encore! Kucuk Bag Hotel Manager
Exceptional
Good location in Manhattan, well connected with public transport The mattress is way too soft. My back was in pain after 2 nights sleeping in that bed. Air conditioning is very noisy, hard to sleep with it ON. Also, temperature or fun speed did not actually work, AC was just ON or OFF. Location is perfect, walking distance from many restaurants and offices. Also walking distance from Penn Station so if you landed in EWR you can catch the train that in 20mins brings you to Manhattan
Business response:
We appreciate your feedback, Nadia. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you. Kucuk Bag Hotel Manager
Other than the size of the room, which is a common problem in NYC, we enjoyed our stay The room is small. The location is great, close to all the tasty Korean stalls and restaurants. It is always crowded and one feels safe walking at night. it is near to the metro.
Business response:
Thank you for leaving us this fabulous review, Rebecca! We're so glad you had such an enjoyable time with us at The Hotel at Fifth Avenue! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions. We look forward to hosting you again for yet another unforgettable stay! Kucuk Bag Hotel Manager
Good The hotel was very old, rooms are nice but the air conditioner was very noisy, can’t sleep with it.. its took 10 minutes waiting every time when I ordered the elevator. The lady at the front desk told us only in the last day that there weren’t a luggage savings after the check out . so we paid for an extra time in the room the hotel manager was nice person he helped us a lot instead of her. Great location.
Business response:
Thank you for taking the time to submit this feedback, shaked. We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us. Kucuk Bag Hotel Manager
Not great, but good enough The bed took up all the room, couldn't move my luggage. The interior looks old, needs to be updated. The TV was in the total other side from the bed, how are you supposed to watch TV? Plus, I could hear the squeeky floor of the room above me all night long. Big comfortable bed, nice staff
Business response:
We appreciate that you took the time to share your feedback, Shirel. We're glad you had a pleasant stay with us despite our services not exceeding your expectations. We've addressed your concerns with the appropriate members of our team so that we may improve moving forward. We hope to host you again soon so we can share a more positive experience that our guests are accustomed to. Kucuk Bag Hotel Manager
great value for midtown, clean hotel & friendly staff street location was extremely busy. many non hotel guests hang out on front steps location mid town, rooftop deck, clean, relatively quiet
Business response:
We appreciate the feedback, Keoppel. It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our location, rooftop area, clean accommodations, peaceful atmosphere, and interacting with our team despite the problems you had with our security measures for guests. We endeavor to offer the best experience possible and your feedback will help. Thank you. We do hope to see you again soon so we can share a more positive experi... read more
accommodation anwhen checking out no place to leave your luggage till taxi arrives especially if it's an evening flight perfect location for all attractions
Business response:
Thank you for the great rating, Peter! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our central location, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day! Kucuk Bag Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 4.2 star rating with 10,989 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.