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La Quinta Inn & Suites Manhattan

3.9

About this business

Location details

17 W 32nd St, New York, NY, 10001, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.914,439 reviews
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Vicente's profile image
Vicente 
2 years ago

Very Good 

Jaime's profile image
Jaime 
2 years ago

Apenas satisfactorio Personal de recepción poco empático. Me consta que es una práctica bastante generalizada en los hoteles de Estados Unidos, pero igual molesta la rigidez en el horario de check in. No había secador de cabello. Zona muy ruidosa por la noche, por concentrarse mucha gente Uno de los dos ascensores estuvo fuera de servicio por varios días Personal de servicio muy amable 

Business response:

Agradecemos tus comentarios, Jaime. Nos alegra que haya disfrutado de su estadía con nosotros, pero nos decepciona que su estadía con nosotros haya sido menos que ideal. Lamentamos que nuestras comodidades, aislamiento acústico y ascensores no cumplieron con sus estándares. También estamos decepcionados de saber que nuestro equipo no te hizo sentir bienvenido. Abordaremos sus inquietudes con nuestro equipo en el futuro. Esperamos que se quede con nosotros nuevamente para que podamos compartir una experiencia más positiva con... read more

Elena's profile image
Elena 
2 years ago

Very Good 

Andrea's profile image
Andrea 
2 years ago

Pleasant Personale della reception veramente molto poco cordiale e disponibile ed a volte addirittura il cartello UFFICIO CHIUSO RIAPERTURA TRA 20 MINUTI….. mai visto in vita mia. Pulizia stanza appena sufficiente…. Dopo 5 notti ho trovato sotto il letto un accendino…io nn fumo…. Posizione super super fantastica 

Business response:

Apprezziamo il feedback, Andrea. Anche se siamo felici che tu abbia apprezzato la nostra comoda posizione, è un peccato che il nostro personale della reception e la pulizia non abbiano soddisfatto le tue aspettative. Ci scusiamo per le tue sfide e gli inconvenienti, quindi affronteremo le tue preoccupazioni con il nostro team di gestione che va avanti. Ci auguriamo che tu ci dia un'altra opportunità per condividere presto un'esperienza più positiva con te. Kucuk Bag Hotel Manager 

Bruhin's profile image
Bruhin 
2 years ago

Very Good 

Alan's profile image
Alan 
3 years ago

very central, but not value for money No real ammenities at the hotel, for all they offer late check out via email they don’t honour it, as I was told upon checkin. only 2 elevators so can be a little congested at times. the property was central in midtown, east walking to Central Park or Battery Park. Easy to get around plenty of restaurants The roof top bar has a great view of the Empire State Building. 

Business response:

Thank you for the feedback, Alan. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our ideal location and rooftop bar, it's unfortunate our amenities and elevator system didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward. We hope you allow us the opportunity to share a more positive experience with you soon. Kucuk Bag Hotel Manager 

Roberto's profile image
Roberto 
3 years ago

Very Good falta desayuno 

Business response:

Agradecemos que se haya tomado el tiempo para compartir sus comentarios con nosotros, Roberto. Si bien nos complace que haya apreciado nuestro encantador alojamiento, lamentamos escuchar su insatisfacción con respecto a nuestra oferta de desayuno. Todos los invitados pre-registrados recibirán cupones canjeables en el famoso Paris Baguette ubicado en 6 West 32nd Street, NYC, NY. Kucuk Bag Hotel Manager 

Charles's profile image
Charles 
3 years ago

Very Good 

Mor's profile image
Mor 
3 years ago

Nice hotel in a great location! There should be better cleaning of the room and bathroom especially, it didn't always seem that way. This was our second time staying in this hotel, we came back due to its great centric location and reasonable prices. The hotel staff is very friendly and helpful, and the room was quiet and comfortable. 

Business response:

Thank you for the great review, Mor, and for your continued patronage! We're happy you had a pleasant experience with us! It's lovely you enjoyed our convenient location, friendly staff, quiet and comfortable rooms and reasonable accommodations so much. That's what we like to see! However, we regret that our housekeeping policy didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an eve... read more

Frequently asked questions about La Quinta Inn & Suites Manhattan

How is La Quinta Inn & Suites Manhattan rated?

La Quinta Inn & Suites Manhattan has a 3.9 star rating with 14,439 reviews. 

When is La Quinta Inn & Suites Manhattan open?

La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.