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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
With easy access to Highway 121, the La Quinta Inn & Suites McKinney is conveniently located near dining, shopping, sport centers, medical facilities, businesses, golfing, and lakes. We offer free wireless high-speed Internet access in all guest rooms an
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good The room seemed outdated The location
Business response:
Dear Kameron, Thank you for your feedback. We're glad you enjoyed the convenient location. We understand your comment about the room feeling outdated and appreciate you bringing this to our attention. Continuous improvement is a priority for us, and your input helps guide future upgrades. We hope to welcome you again and provide an even better stay next time. Sincerely, Hotel Manager
Good The toilet wouldn’t stop running Location, comfortable bed
Business response:
Dear Guest, Thank you for your feedback. We're glad you enjoyed the convenient location and found the bed comfortable. However, we apologize for the inconvenience caused by the toilet issue. This has been reported to our maintenance team to ensure it is promptly resolved. We hope to welcome you back for an even smoother stay next time. Sincerely, Hotel Manager
But it was ok over All Television need to be up upgraded Nice and clean
Business response:
Dear Henry, Thank you for your feedback. We’re glad to hear you found your stay nice and clean overall. We appreciate your suggestion regarding the television and understand how important it is for a comfortable stay. We’re continuously working on upgrading our amenities to enhance the guest experience. Your input helps us prioritize improvements, and we hope to welcome you back soon for an even better visit. Sincerely, Hotel Manager
Wonderful Pool was closed. Laundry facilities are ok. The dryer needs some work so you don't have to pay twice to dry for even a small load. Very friendly staff. Clean room and good space for our family.
Business response:
Dear Melissa, Thank you for your feedback and for recognizing our friendly staff and clean, spacious accommodations we’re glad your family felt comfortable. We understand your frustration with the pool being closed and the inconvenience with the dryer. While maintenance schedules and safety sometimes require temporary closures, we strive to minimize the impact on our guests. We appreciate your patience and have shared your comments with our team to improve the laundry facilities. We hope to welcome you back for an even bette... read more
Very Good
Very Good
Good
Great bed, clean , but very poor breakfast Breakfast Eating area Plastic cutlery The bed Cleanliness Car parking
Business response:
Dear Philip, Thank you for your feedback! We're glad to hear you enjoyed the comfortable bed, clean accommodations, and convenient parking. However, we’re sorry the breakfast and dining setup didn’t meet your expectations. Your comments regarding the use of plastic cutlery and overall breakfast quality have been shared with our team for review. We appreciate your input and hope to enhance your experience on a future visit. Sincerely, Hotel Manager
Pleasant Paint was chipping, toilet had pieces broke off. The breakfast was good, staff was super friendly and helpful.
Business response:
Dear Jessica, Thank you for your honest feedback. We're glad to hear you enjoyed the breakfast and found our staff to be friendly and helpful that means a lot to us. We do apologize for the maintenance issues you encountered, including the chipped paint and broken toilet parts. This is not the standard we strive to provide, and we will ensure these concerns are addressed promptly. We hope to provide a more polished experience on your next visit. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 4.3 star rating with 2,101 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open at 12:00 p.m.