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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was sufficient. People in room next door was extremely loud and staff did nothing, waffle machine wasn’t working, and the pool was closed. Location was good and bed was comfortable
Business response:
Dear Kristen, Thank you for your feedback. We are glad to hear you found the location convenient and the bed comfortable, as these are important parts of a good stay. We also take note of your concerns about noise, the waffle machine, and the pool being closed. Your comments will be shared with our team as we work on improving the guest experience. Sincerely, Hotel Manager
Exceptional
Very Good
It was ok for the purpose It was old kindly run down Need some work The price
Business response:
Dear Richard, Thank you for your feedback. We are glad to know that you found value in the price and that the stay met your immediate purpose. We also appreciate your honest feedback regarding the property’s condition. Your comments about the need for updates are important and will be considered as we continue making improvements. Guest input helps us focus on what matters most, and we look forward to welcoming you back with an even better experience in the future. Sincerely, Hotel Manager
Not bad I did not have anything to brush my teeth I had to go out in search of tooth paste/mouthwash. If La Quinta would not provide stuff for brushing of teeth as part of the package, it could make them available for purchase at the reception. Again the coffee maker/the machine for heating water(meant for coffee making in the room) is not functional. Clean rooms.
Business response:
Dear Owusu Ansah, We are glad to know you found the rooms clean and enjoyed your stay overall. We appreciate your comments regarding toiletries and the in-room coffee maker. While certain items are not included as part of the standard package, your suggestion about making them available for purchase at reception is very helpful. Our team will also review the coffee maker to ensure it is functional for future guests. We look forward to welcoming you again with an improved experience. Sincerely, Hotel Manager
Good
Exceptional
Exceptional
Okay Reeked of marijuana outside and in some hallways. Key card randomly stopped working and had to get another one. No one was at the desk and had to find the employee outside Cheap and nice location.
Business response:
Dear Cody, Thank you for sharing your experience. We are glad to know that you found the location convenient and the value suitable for your stay. Your comments about the smell in certain areas, the key card issues, and staff availability are important for us to review. A comfortable and smooth experience is what we aim to provide, and your feedback will help us improve in these areas. We appreciate your perspective and look forward to offering you a better visit next time. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.5 star rating with 3,247 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open at 12:00 p.m.