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With easy access to Highway 121, the La Quinta Inn & Suites McKinney is conveniently located near dining, shopping, sport centers, medical facilities, businesses, golfing, and lakes. We offer free wireless high-speed Internet access in all guest rooms an
6501 Henneman Way, McKinney, TX, 75070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant The first rooms AC and telephone didn’t work. I was moved right away. The second room bathroom had a missing shelf in the shower. I didn’t eat breakfast
Business response:
Dear Leisher, We appreciate your feedback and apologize for the initial inconveniences you faced. Your concerns will be addressed promptly to ensure a more seamless experience for future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Manager.
This was for business purposes and I would give the property another chance. The remote didn’t work the first night and when I took it down in the morning and said I would pick it up when we got in that evening no one knew anything about it. Every evening I had to go and get either towels or wash cloths. The last day of the stay no house keeping even came into the room. So in the 4 nights we stayed every evening I had to go get something from the front desk. Sooo housekeeping needs either more help or learn what is needed pe... read more
Business response:
Dear Guest, Thanks for your kind words about our friendly staff. We appreciate your feedback and apologize for the inconvenience you faced. Your comments regarding the remote and housekeeping will be addressed with our team to ensure improvements. Thank you for giving us another chance, and we look forward to providing you with a better experience in the future. Sincerely, Hotel Manager.
Very Good
Very Good
Would stay again. Staff not helpful Breakfast clean
Business response:
Dear Pam, Thank you for your kind words. Your kind words about us mean a lot to us. Our employees are our proudest assets. We hope to see you again soon and look forward to providing you with the same outstanding service that we provide all of our guests every day. Sincerely, Hotel Manager.
Excellent stay...highly recommended Everything was great, especially breakfast.
Business response:
Dear Guest, Thank you for your kind words about your stay. We're delighted to hear that you had an excellent experience and enjoyed our breakfast. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Hotel Manager
Pleasant Bath tub was very slippery and no safety hand rails. Major safety issue. No supply of poop bags as in the past. Front desk attendant was very difficult to understand. No room phone to call the front desk or room to room. Good location and accepted pets. Breakfast selection was good most of the time. Room entry keys were improved. Honored my room request.
Business response:
Dear Guest, Thank you for taking the time to provide feedback on your recent stay. We're pleased to hear that you appreciated our location, pet-friendly policy, and breakfast selection. We apologize for the concerns about the bathtub safety and the lack of handrails. Your safety is paramount to us, and we will investigate this issue to ensure guest well-being. We also apologize for any issues with communication and the unavailability of room phones and poop bags. We'll use your feedback to make improvements for a more comfor... read more
Wonderful Nothing Good variety
Business response:
Dear Guest, Thank you for your feedback. We're delighted to hear that you found a good variety during your stay, and we're pleased to know that there were no issues or concerns. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Sincerely, Hotel Manager
Nice relaxing No complaints Check in was quick and was very accommodating
Business response:
Dear Irene, Thanks for your kind words and letting us know you had nice stay with us and we appreciate your comment and are looking forward to welcoming you back soon. Sincerely, Hotel Manager.
La Quinta Inn & Suites McKinney has a 4.3 star rating with 2,043 reviews.
La Quinta Inn & Suites McKinney is closed now. It will open tomorrow at 12:00 p.m.