This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Miami Airport East
- Hospitality
- Miami, FL
About this business
Location details
3501 NW 42nd Ave, Miami, FL, 33142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Fair
Very Poor
Fue un poco desagradable El olor de las habitaciones no era agradable, la atención al cliente, no tienen servicio para una fotocopia, salí del hotel por una fotocopia que necesitaba urgente. En las habitaciones no tienen microonda ni refrigerador, pero tampoco incluye el desayuno. Es muy elevado el precio para lo que tiene y el servicio que prestan
Business response:
Agradezco que se haya tomado el tiempo de contarnos su experiencia. Su satisfacción y confianza continua son nuestras principales prioridades. Espero poder mostrarle que trabajamos continuamente para asegurarnos de que cada visita cumpla con sus expectativas y nuestros altos estándares.
Decent room, but it took too much effort to get it. The staff was not great. Too little number of staff at a busy time. Problems getting checked in. Their computers had problems during check in. They forgot to book my taxi for the early morning. The room was clean and cool.
Business response:
I am glad to hear that you liked your stay with us at La Quinta Inns & Suites Miami Airport East. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.
Very Poor Very bad costumer service at front desk, they don’t even care
Business response:
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
No shuttle, no breakfast, not coming back The period of airport shuttle was too short and the frequency is terrible. The washroom had some big dust areas and there were not enough outlets close to the bed. We could not take the shuttle back to the airport because suddenly they changed the time. We had to pay for an uber to head back. Finally, the breakfast offered is not good. Water with granola bar is not a good breakfast. The location was ideal. They had late check-in.
Business response:
Thank you for taking the time to write your review. I am sorry breakfast and airport and airport transportation did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.
Disappointing
Very Poor Room was not vacuumed, blanket was dirty on bed, pillow case was not clean.. I really think they did not change linen. Staff were rude Only one staff member was professional, understanding
Business response:
Thank you for taking the time to write your review. I am sorry our hotel did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.
Frequently asked questions about La Quinta Inn & Suites Miami Airport East
How is La Quinta Inn & Suites Miami Airport East rated?
La Quinta Inn & Suites Miami Airport East has a 3.3 star rating with 15,495 reviews.
When is La Quinta Inn & Suites Miami Airport East open?
La Quinta Inn & Suites Miami Airport East is closed now. It will open tomorrow at 12:00 p.m.