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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Awesome
Exceptional Nice quiet great place to relax!
Business response:
Dear Valued Guest, Thank you for your review and comments! We really appreciate the feedback and we hope to see you again. Talat
Very Good The breakfast provided was really bad The location
Business response:
Dear Valued Guest, although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations, I would like to apologize for failing to exceed your expectations during this difficult time and to minimize the risk of catching Covid-19 and for your safety and the safety of our staff we stopped serving hot breakfast until future notice but grab and go breakfast bags are available at the front desk. I appr... read more
Excellent Front elevator was down Friendly staff
Business response:
Dear Valued Guest, Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we want to inform you that we received the elevator parts and the elevator should be up and running by the end of the day . Again, thank you for your time and valuable feedback, and I do appreciate your kind words about our staff. We sincerely appreciate it and hope you will give us another chance to provide you with sup... read more
Excellent Hotel staff offered a very safe environment thruout. We were comfortable to use the public lobby computer and the gym during our stay with smart sanitization policy in place due to Covid.
Business response:
Dear Valued Guest, Thank you for your great review! We are so glad to hear you had a good stay with us and we appreciate the kind remarks about the hotel cleanliness program during COVID19. We really appreciate the feedback and we hope to see you again. Talat A General Manager
Good - The breakfast provided in a bag due to Covid19 was so reduced making it undesirable. - The elevator was out of service and when it worked there was no ventilation and it was soffocating. - The bathroom exhaust fan was not working properly. The humid air was retained in the bathroom. - The light bulb on one of the lamps was burnt out. - The location. - The appliances. - The clean room and facility. - The self-service coffee and chocolate area.
Business response:
Dear Valued Guest, Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations during this difficult time due to COVID -19 and to minimize guest interactions with our staff for your safety and the safety of our staff we stopped providing daily room service or serving hot breakfast until future notice but grab and go breakfast bags are available at the front desk also we want to inform you that we are waiting for parts to fix the elevator b... read more
Exceptional The location was amazing! It was beautiful inside the lobby and inside the room. The bed was very comfortable.
Business response:
Dear Valued Guest, We appreciate your comments regarding your recent stay at La Quinta Lake Mary. We are so glad to hear you had a good stay with us and we appreciate the kind remarks about the hotel. Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one. Sincerely, Talat A General Manager
Awesome Received a brown bag, nothing but sugar items. Big let down. What about diabetics or children. So much sugar kids would be bouncing off the ceiling. The place is great. The staff was OK & helpful, but not real friendly.
Business response:
Dear Valued Guest, Thank you for your review! We look forward to welcoming you back to the hotel in the near future. Sincerely, Talat A General Manager
Very Good
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,517 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.