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La Quinta Inn & Suites Pearland
- Hospitality
- Pearland, TX
About this business
100% Smoke Free Hotel Complimentary Hot Brightside Breakfast Fitness Center, Business Center, Guest Laundry Free High Speed Wireless Internet Outdoor Pool & Spa Pet friendly
Location details
9002 Broadway, Pearland, TX, 77584, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good but it’s time to update the appliances. 1 bed had a stain on the side and the ceiling had cracks as well as the tub was rusted. The staff and area was nice. I love this hotel
Business response:
Sydney, Thank you for taking out the time to submit your feedback on the property. We are working had to update all appliances and issues. I apologize for any inconvenience. Thanks again for your review.
Comfortable. No breakfast was provided. I guess because of Covid- 19. They should not advertise because breakfast was not available. Just being away from home. TV and easy wifi for work was good. Thank you.
Business response:
Ursula, Thank you for taking the time out to submit your feedback. It saddens me to hear that your stay was not up to your standards when it came to the breakfast. We do offer breakfast grab and go to all guest, by request. We really appreciate your business. Thank you again for your review.
Very Good
Exceptional Everything
Pleasant The property wasn’t a clean facility needed more attention and one of the rooms the air conditioner didn’t work so they moved us to a different room but never did he tell me sorry for the inconvenience.
Very Good Staff was friendly and helpful. The location was perfect.
Awesome
Awesome wish the pool was indoor, but there was a dead rat in the pool when I looked out the window before I checked out. I told the desk attendant. Very friendly staff
Business response:
Hi Ms. Harris, Thank you for sharing your concerns, and I would like to extend my deepest apologies. We are working hard to provide 5 star service to all of our valued guest. Thank you for submitting your review.
They loved it. The front desk staff named Evelyn had a problem connecting me to the room two times. Every time she would try to connect me to the room it would disconnect. It happened twice so the third time I called she told me to call his cell phone which I was already doing so that’s why I called her. Then later when he was checking out with the kids she gave them a hassle about being in the lobby or in a certain area which is understandable because of COVID but he told me she was rude about it and had a lack of customer ... read more
Business response:
Dear Shaena Thank you for taking the time to tell us about your experience at La Quinta by Wyndham Pearland - Houston South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your over all experience did not go well. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta, we continuously strive to meet your ... read more
Frequently asked questions about La Quinta Inn & Suites Pearland
How is La Quinta Inn & Suites Pearland rated?
La Quinta Inn & Suites Pearland has a 4.4 star rating with 1,392 reviews.
When is La Quinta Inn & Suites Pearland open?
La Quinta Inn & Suites Pearland is closed now. It will open tomorrow at 12:00 p.m.