La Quinta Inn & Suites Secaucus Meadowlands

Business response:

Thank you for taking the time to share your feedback with us, we are pleased to hear you enjoyed your stay with us. We hope to welcome you back in the near future. 

Business response:

Thank you for your feedback. We sincerely apologize for the cleaning issues you experienced during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short in this instance. Your comments regarding the fungi in the bathroom and the clogged drain have been noted, and we are taking immediate steps to address these concerns. Our housekeeping and maintenance teams will be retrained and provided with additional resources to ensure all rooms meet the highest clea... read more

Business response:

Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient for accessing New York City and appreciated the reasonable pricing. We understand your concerns regarding the condition of our rooms and bathrooms. Updating and enhancing the guest experience is an ongoing priority, and we appreciate your input, which helps guide these improvements. We apologize for the limited amenities in your room. This does not meet our usual standards, and we will ensure our housekeeping team review... read more

Business response:

Thank you for sharing your thoughts about your experience. We deeply value every guest's feedback as it helps us improve our service. Providing exceptional care and treatment to our guests is our top priority, and we sincerely regret if we fell short of your expectations. Your comments will be shared with our team to ensure that all interactions reflect the respect and professionalism our guests deserve. We hope you'll give us another opportunity to provide the warm and welcoming service we strive for. 

Business response:

Thank you for your feedback! We’re delighted to hear that you appreciated our convenient location near New York City. Being close to the bus stop and just a short ride away from NYC is something many of our guests value. We understand your wish for a newly renovated space, and we’re actively exploring plans to update and improve our facilities to ensure a more modern and comfortable experience for our guests. Your comments are invaluable to us, and we hope to welcome you back in the future to witness the improvements firstha... read more

Business response:

Thank you for your feedback! We’re delighted that you enjoyed our convenient location—it’s one of the highlights we’re proud to offer our guests. Regarding breakfast, we’re pleased to hear your thoughts. If there’s anything specific you’d like to see added or improved, we’d love to hear your suggestions as we strive to make each guest’s experience even better. We hope to welcome you back soon for another enjoyable stay!