This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Solo bien No hicieron la habitación durante toda la estadía, dijeron que día por medio pero brillaron por su ausencia La ubicación
Business response:
Dear Luigi, I'm sorry to hear about the issue with housekeeping during your stay. We strive to provide a clean and comfortable environment for our guests, and it's disappointing to hear that we fell short in this regard. Your feedback is valuable to us, and we will address this with our housekeeping team to ensure that such lapses do not occur in the future. Please accept our sincerest apologies for any inconvenience caused, and we appreciate you bringing this to our attention. If there's anything else we can do to make it r... read more
Good El cuarto olia a mucha humedad, es un hotel viejo.
Business response:
Dear Marcos Felipe, Thank you for bringing your experience to our attention. We apologize for any inconvenience caused by the humidity and the overall condition of the hotel. Your feedback is valuable to us as we strive to improve our services and facilities. We are committed to addressing the issues you mentioned, including the need for a full renovation. Our team is actively working on improvements to enhance the guest experience, and we appreciate your patience and understanding during this process. If there is anything e... read more
Conveniente Ruido aire acondicionado Desayuno y cama
Business response:
Dear Alejandro, We're glad to hear that you found our breakfast and beds to your liking. However, we apologize for the inconvenience caused by the noisy air conditioning. Our team is committed to providing a comfortable stay for all our guests, and we will address the issue with the AC to ensure a quieter and more relaxing environment in the future. Thank you for bringing this to our attention, and we appreciate your feedback. If there's anything else we can do to improve your experience or if you have any further comments, ... read more
Very Good
Muy. Buena Falta de coordinación entre booking y el hotel me hicieron cobros paralelos Ubicación
Business response:
Dear Juan Carlos, I'm sorry to hear about the billing issue you experienced during your stay. It's important to us that our guests have a seamless and hassle-free experience, and we apologize for any inconvenience caused by the lack of coordination between the travel agent and our hotel. To address this matter, we recommend reaching out directly to our billing department or the hotel management with your receipt or billing statement to request a refund for the duplicate charge. Our team will work diligently to resolve the is... read more
Good
Precisam de reforma Estado das instalações Localização e preço
Business response:
Dear Roberto, Thank you for sharing your detailed feedback about your recent stay with us. We're glad to hear that you found our location convenient and that our pricing met your expectations. However, we understand your concerns about the condition of our facilities and want to assure you that we take your comments seriously. Improving our facilities is a priority for us, and we are actively working on upgrades and renovations to address the areas that need improvement. Your feedback helps us identify these areas more effec... read more
La mejor ubicación Las camas estaban viejas y colchones en mal estado. Deberian quitar los tapetes y reemplazarlos por pisos. Se ven sucios y desgastados, además huelen a mugre Excelente ubicación, a 5 minutos de Sawgrass y al frente se Ikea. Desayuno básico pero bueno.
Business response:
Dear Paola, Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and enjoyed our breakfast offerings. We appreciate your suggestions regarding the beds and floor mats. Ensuring our guests' comfort is important to us, and we'll certainly take your comments into consideration as we strive to improve our accommodations. Your feedback helps us identify areas where we can make enhancements to provide a better experience for our guests. If you have any further comments or suggestio... read more
Good
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,009 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open at 9:00 a.m.