La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Helen, Thank you so much for your kind words! We're thrilled to hear that you've consistently had a positive experience with us and that our staff has been wonderful during your stays. Providing excellent service and creating a pleasant environment for our guests is always our top priority. We appreciate your loyalty and look forward to welcoming you back for more enjoyable stays in the future! Sincerely, Hotel Manager 

Business response:

Dear Aldave, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your convenience during your stay. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Manager 

Business response:

Dear Renata, We're delighted to hear that you found our hotel to be a great value for money! Providing clean facilities, friendly service, and a satisfying breakfast are all key priorities for us, so we're glad to know that we met your expectations in these areas. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back soon! Sinc... read more

Business response:

Dear Monika, Thank you for sharing your thoughts. We're glad to hear that our central location was convenient for your activities. We understand your feedback about the hotel being dated, and we are continuously working on improvements to enhance our guests' experience. Your input is valuable to us, and we appreciate you choosing to stay with us. If there's anything specific you'd like to see improved or any suggestions you have, please feel free to let us know. We hope to welcome you back for a more updated and enjoyable st... read more

Business response:

Dear Cecilia, Thank you for sharing your experience with us. We're glad to hear that you appreciated our convenient location near popular attractions and enjoyed the complimentary coffee available 24/7. We apologize for any confusion regarding the room cleaning schedule. We will review our booking information to ensure it accurately reflects our cleaning policies. Your feedback about the basic breakfast options and lack of fruit is noted, and we will explore ways to improve our breakfast offerings to better meet the expectat... read more