La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Mariela Andrea, Thank you for sharing your feedback with us. We're glad to hear that you found your room clean and that your overall stay was satisfactory. We also appreciate your candid comments regarding the condition of the building. While we do our best to maintain a clean and comfortable environment, we recognize that the property is aging and that some areas are in need of updates. Please know that your input is valuable and has been shared with our management team as we plan for future improvements. We hope to ha... read more

Business response:

Dear Luiz, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We're so pleased to hear that you had such a positive experience with our team. Providing warm, helpful service is something we truly value, and it’s wonderful to know our staff made a lasting impression. We also appreciate your honest suggestion regarding the carpets. Guest feedback like yours helps us prioritize improvements, and we’ll be sure to share your comments with our management team as we plan future updates. We s... read more

Business response:

Dear Adriana Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your positive rating and we are glad to know your overall satisfaction during your stay. Your feedback is very important to us. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Management 

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations but we are equally thankful for giving us helpful feedback. Your feedback is important to us. Rest assured that improvements are underway to enhance the overall experience of our valued guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. 

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear your appreciation of our facilities overall. We strive to provide exceptional service and create a welcoming atmosphere for all our guests thus we thank you for your feedback about our elevators which has been recently fixed. 

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us as we always goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon. 

Business response:

Thank you for taking the time to share your feedback. We’re so glad to hear your appreciation about our staff and clean facilities. However, we sincerely apologize for the inconvenience caused by the elevator being out of service during your stay. We completely understand how frustrating it can be—especially when you're on vacation and traveling with luggage. Please know that restoring full functionality is a top priority, and we’re working diligently to resolve the issue as quickly as possible. We truly appreciate your pati... read more