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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice hotel. Nice Price. Nice Stay. -The fact that I booked a room with double beds online and when I arrived was told that only rooms with one bed were available. After traveling 14hrs, I was looking forward to a good night's rest in a bed alone, not sharing one with my 13yr old GrandSon. - I had to ask what the amenities were. At check-in it us always nice to be told about breakfast times, pool/gym location, where to find info regarding dining & meal delivery options in the area. -The hotel room door & security lock were no... read more
Awesome La ubicación es muy buena, cerca a centros comerciales , restaurantes y comercio en general,el personal, muy amable
Business response:
Estimadoa huespede ¡Gracias por su retroalimentación! Me complace saber que usted tuvo tan grata estancia en Sunrise Sawgrass Mills La Quinta. Nuestro equipo está deseoso de proporcionarle un servicio excepcional nuevamente en el futuro. Nuestro compromiso es servir a nuestros huéspedes de la mejor manera posible, y esperamos siempre exceder sus expectativas. Nos vemos pronto Sinceramente, Gerente General
Very Good Incluir desayuno Limpieza de habitaciones Fumigar, ya que una cucaracha se paseaba por la bañera decepcionada. Ya que cuando hice la reserva incluía desayuno. Cuando tocaba hacerlo, me dijeron que no había por motivo de pandemia.. Deben quitar del anuncio, que incluye desayuno
Business response:
Estimada Marlene He recibido su comentario sobre Sunrise Sawgrass Mills La Quinta. Al parecer hemos fallado en cumplir con sus expectativas. Aprecio su retroalimentación, ¡definitivamente ésta no es la experiencia que queremos que usted tenga cuando se aloja con nosotros! Su retroalimentación nos ayudará a mejorar nuestra operación. Tenga la tranquilidad de que sus comentarios serán compartidos con nuestro equipo, y de que a través de comentarios como el suyo somos capaces de mejorar. Gracias una vez más por su tiempo, y esp... read more
Very Good
Overall a good place to say, nice staff, clean environment Due to covid we had to dispose of our waste, the pick up could have been more timely The staff was very helpful
Business response:
Dear Wendire Thanks for taking the time to write about your experiences at our Sunrise Sawgrass Mills La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, General Manager
Good The first room smelled so bad they moved us to another room that the air condition was not The best. No tv remote and the bathroom didn’t look so clean. That they do attended to our needs
Business response:
Dear Mimi Thank you for choosing La Quinta Inn & Suites Sawgrass for your lodging needs. It appears that we did not meet your expectations and our normally high standards. Rest assured that I will be speaking directly with all the team members who played a role in your experience. It is our responsibility to assure that our guest feels assured and optimistic about their stay with us. I will use your feedback to help us understand and develop winning habits for you and guests alike. Best, General Manager
Nos dieron mal la información de desayuno incluido desde la reserva. Jamás hubo un desayuno incluido en el hotel No nos informaron correctamente en la llegada sobre qué no había desayuno en el hotel, nos informaron mal sobre el retiro de comida en el primer piso m, cuando no existía tal. La cortesía del personal del front desk
Business response:
Estimada Andrea Gracias por tomarse el tiempo para escribir acerca de su experiencia en Sunrise Sawgrass Mills La Quinta. Utilizaré su retroalimentación para poder continuar proporcionando la mejor estancia posible. Espero que usted considere nuevamente a La Quinta Inn and Suites como su elección de alojamiento durante sus viajes. Sinceramente, Gerente General
Exceptional I loved that it had a lake in the back makes everything very peaceful The property was very nice and very clean I loved everything about the location
Business response:
Dear Dennis, We're so glad that you enjoyed our location, room, and staff. We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We'd love to share another fun visit with you in the future. General Manager
Fair for the price
Business response:
Dear Alex I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, General Manager
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 8,987 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.