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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
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Great spot, great price, great people! Great price, great location. Walking distance to anywhere you probably want to go. Excellent customer service, even though they were short staffed they still made it super pleasant and memorable. Thank you everyone!
Business response:
Thank you Danny for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Nice room bed was comfortable. Worst part was the front desk was closed so had to check in at another hotel. It was irritating.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. We look forward to your next trip, good luck!
Great value. Would get near perfect marks if the following didn't happen. To start they sent an email telling me to check in an adjoining hotel. They had a guy at mine but he was on a break. They also made me ok a price that made no sense compared to what expedia quoted. It worked out in the final bill. The worst thing was someone left the alarm on in the next room. It went off at 6am. Tried all buttons on phone to alert them. No one answered. Only when I called 0 did I get someone. Maids were also noisy. Some kind of work w... read more
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
We appreciate the love, Daniel! Come see us again very soon!
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Hotel wasn’t worth the price paid for the room
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
It was amazing.. The toilet didn't flush that great in my room
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,850 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.