This profile has been claimed by the business owner or representative.
Lakes at Gainesville Assisted Living
- Assisted Living Facilities
- Gainesville, GA
About this business
Location details
2435 Limestone Pkwy, Gainesville, GA, 30501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Director not experienced; didn't know how to handle when resident takes her own medication. That said, she was very friendly and pleasant.
all one level; help with meds and pharmacy;makes sure meds are taken in correct dosage; will do low and no sodium and sugar free for diet; small ford van to transport residents
The food is lacking according to my mother. The hairstylist is unreliable. The apartment is cute, good size. The staff, outside of [name removed], are great. I believe the activities are plentiful. It's a clean facility. Staff needs training on how to change out Dexcom device. Our family's experience has been a difficult one.
Business response:
Thank you for taking the time to share your feedback. We truly appreciate your honesty, as it helps us identify areas where we can improve. We’re glad to hear you find the community clean, the apartment well-sized and welcoming, the activities plentiful, and that many of our team members have been supportive. At the same time, we’re very sorry to hear about the challenges your family has experienced, including concerns with dining, salon reliability, and staff training related to the Dexcom device. This is not the experience... read more
My mom says the food is just ok. I still have to get food for her. Also, the quoted price is not what I am paying. I am paying about $[removed] a month more. Thus far, no one can explain why though I have asked. At this point, I feel another move would be too stressful for my mother, so I am trying to get these issues resolved. On a positive note, the staff who provide care are attentive, kind and patient.
Business response:
Thank you for your feedback. We’re sorry to hear about the concerns around dining and pricing, and we understand how frustrating it is when expectations and communication don’t align. We’re grateful for your kind words about our care team and are glad your mother is receiving attentive, compassionate support. We would welcome the opportunity to connect and address these concerns directly. Please call us at (770) 796-5871 so we can help.
I would say it's a great place unless the individual has dementia of any kind. Residents can just walk out any door and get lost. It was a wonderful community but my dad had dementia and with this being his first move away from family it wasn't so good for him. They said he would either need around the clock assistance or would have to move. This was after we asked several times and they "assessed" him regarding his dementia.
Business response:
Thank you for leaving a review of Lakes at Gainesville Assisted Living.
The staff is good and they love my mom and treat her like their own grandma. A few are better than others but you are always going to have favorites. The food is not good. It's crazy expensive.
Business response:
Thank you for taking the time to leave a five star review. We are grateful for the opportunity to care for your mother.
Once my dad entered hospice care at the Lakes, the level of service was insufficient for his needs. I would not recommend the lakes for hospice care
Business response:
Thank you for taking the time to leave a review. . If you would like to discuss any concerns you have, please call (770) 796-5871, and a member of our management team will be glad to speak with you.
Good only if your relative can care for themself. Father had stroke, uti,went to hospital and rehab. Talked to director because of his condition. Was assured they went to 4 levels of care and then hospice. Paid to hold his room. He returned over month later, at level 2 care. Numerous occasions found him in room, door closed, no lights, t.v, not even fluids beside him. Room very hot, he would try to take off clothes. Returned to hospital, : uti, dehydration. Got call from head medical, he could not return to morningside. They... read more
Business response:
I am the Executive Director and was sorry to read of your impression of our community. Resident care, safety and happiness is our top priority. We carefully assess each resident's needs prior to move-in as we want residents to call Morningside home for years to come. On occasion, an individual will need a higher level of care. In that event, we partner with the family to find the best placement for their loved one. I would welcome a conversation with you where we can discuss the specifics of your father's situation.
The location felt run down and dowdy. Also, it would have been hard for a person with poor sight to get around the hallways.
Business response:
Thank you so much, we really appreciate your feedback. Morningside of Gainesville strives to deliver quality care and finest hospitality experience to our residents, we offer a variety of rooms and floor plans to accommodate various needs and budgets. All of Five Star Senior Living communities undergo regular maintenance, cleaning and periodical renovations. We would like to invite you over for another tour to showcase how beautiful and thriving our community really is, we have a dedicated staff member that would love to tak... read more
Frequently asked questions about Lakes at Gainesville Assisted Living
How is Lakes at Gainesville Assisted Living rated?
Lakes at Gainesville Assisted Living has a 4.5 star rating with 58 reviews.
When is Lakes at Gainesville Assisted Living open?
Lakes at Gainesville Assisted Living is open now. It will close at 8:00 p.m.