Bryce J Carter on Facebook
5 years ago
06/11/2017, 08:46 AM
Dr. Pilkington knows our family well and is the best vet in the area hands down. That alone deserves 5 stars, but this review is about Rebecca (may be spelling that wrong, so I'm going to use a different variation every time I refer to her because correct spelling is important, kids) that works there.
My wife, Bailee, and I go on vacation with my family ever year, and this year was more difficult because our 16 year old Ocicat, Mojo, was having trouble due to Kidney Disease and a myriad of other issues that required multiple medications daily, a special diet, and more attention than a regular cat usually requires. We reached out to Lakeway about any pet sitters because one with medical training was a major plus for our situation. We were given Rebekah's name and set up a time to meet with her before leaving. We were never able to meet (our fault due to time), but Rebecah offered to be available if needed.
The pet sitter we did get gave us the worst news the night before we got home. Mojo had taken a turn for the worse. She left before we spoke, so we were losing our minds worrying about our best friend being home alone suffering.
We were 6 hours from home, helpless, and had no options. As a last ditch effort at 10:00 p.m., we called Rebekah. She was on the road and immediately turned around to race to our house as quickly as possible. He was in bad shape upon her arrival. She cared for him just like we would. We were in agony wishing we had never left our little man, but the fact she was there helping him gave us comfort. As he worsened, she drove back across town once again to take him to the emergency vet clinic. She updated us every 5 minutes, was understanding as we cried, and treated the situation like she loved our cat as much as we do. We're headed to see him now, but I knew if I didn't write this now, I would forget to do so later on.
Everything she did was for two people she barely knew and a cat she'd never met. "Thank you" would never be enough to show our overwhelming gratitude for all she did for us.
Basically I wrote that ridiculously long essay to say this: Lakeway is by far the best in the area, and Rebekah is a testament to that. I know she cares for every animal that comes in with as much kindness and compassion as she showed ours last night.