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Lambert Heating and Air Conditioning
- Heating & Air Conditioning/HVAC
- Downey, CA
About this business
Location details
8564 Orange St, Downey, CA, 90242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
unknown Lack of professionalism, did not receive a written estimate for replacement of ac unit. Verbal estimate was 1400-4500. Did not feel confident to continue with this vendor, based on a verbal estimate.
Business response:
Dear [Member Name Removed], I am confused about your recent review (for the work we did 10 months ago). According to your review, you stated that we did not give you a written quote. We gave this quote last April at your appointment and you signed it. Had you notified us that you may have lost it following our original service call, we would have provided you with another copy. We are mailing another copy of this quote in the mail. I hope this clears up any misunderstandings you had in this situation and with our company. Si... read more
unknown It turned out that I had a blown fuse. He flipped the switch on the fuse box which corrected the AC to working. He was there all of 15 minutes. Thought the $99 I had pre purchased was excessive. Service was done during the summer.
Business response:
I am sorry that you were not happy with our services this past March, 2015. At our company we stand behind our work so we are refunding your $99 payment for the service call. Had you notified us of this situation following our original service call, we would have returned and taken care of the problem for you with further diagnostics. Again we apologize for any inconvenience this may have caused you and we hope you find this solution satisfactory.
Another review described him as a "pro's pro" and I totally agree Our air conditioning had stopped working, and I had two other contractors prior to Alan diagnose a failed compressor and that the whole system would probably need to be replaced at a cost of over $6K. Since it was a high ticket item, I wanted to get at least 3 opinions. Lucky I called him. He came out and within a few minutes had determined that it was not, in fact, the compressor, but that the indoor unit wasn't "calling" the condenser outside. It took him a ... read more
The technician replaced the filter-didn't charge me for it. The only thing I can suggest for future service calls is to have the technician(s) wear shoe coverings when going inside the homes. Since repairs or service often entail working out in the dirt, this leaves the possiblity of bringing in or tracking dirt inside the home especially when they go in and out of the home frequently during a service call. This is why a disposable shoe covering is essential when responding to a service call. The technician (-Daniel) also to... read more
unknown Quote for AC system for $3000 which was better than competitors. We already had the ducting and compatible furnace.
Went well, punctually performed check and maintenance on my air conditioner. Did thorough job with no attempt to up sell. Would definitely use if needed in future. Check and maintenance of AC.
My air conditioner is broken so I wanted the company to repair it and then do the tune-up. I spoke to the technician and informed him of this and that I would first like an estimate for the repair work. He immediately tried to sell me on a full replacement of my air conditioner. As this was the case I decided I did not want to work with this company as all they cared about was the money. I have requested a refund from Angie's List. I purchased a Big Deal for a 20 point air conditioning tune-up.
Business response:
I am sorry that there has been a misunderstanding here. Lambert Heating and Air Conditioning is committed to providing our customers service with integrity. We do not attempt to sell products to customers that they don't want or need. All one has to do is to look at the balance of the reviews that we have received through Angie's List, to see that we have made a practice of providing excellence service to our customers over a period of years. I have reached out to [member name removed] by phone and through Angie's List. I wo... read more
unknown Did a multi point inspection of the AC unit and found an issue that was causing the AC to periodically shut off.
Gave a written bid to install AC in a 980 sf. house with a flat roof in Long Beach CA. The bid was in the general range we have been told, however the band to be installed was never mentioned. Gave a written bid
Frequently asked questions about Lambert Heating and Air Conditioning
How is Lambert Heating and Air Conditioning rated?
Lambert Heating and Air Conditioning has a 4.9 star rating with 450 reviews.
When is Lambert Heating and Air Conditioning open?
Lambert Heating and Air Conditioning is closed now. It will open tomorrow at 8:00 a.m.