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Landon Ridge Sugar Land Assisted Living & Memory Care
- Assisted Living Facilities
- Sugar Land, TX
About this business
Location details
770 Brooks St, Sugar Land, TX, 77478, United States
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Communication was an issue. Staff was caring. Food was good Activities were good. Friday happy hour with live music was always fun
Business response:
Thank you for sharing your feedback. While we strive to provide an engaging and caring community for everyone, we recognize that we may have fallen short and will use your comments to guide improvements.
My dad lived here from 2019 to 2022 and we felt it was a good place for him. When my mother-in-law needed assisted living, we felt it would also be a good fit for her. She is very happy there and tells us this often.
They have a lot of great activities even if your loved one is unable to participate they enjoy watching. No one takes care of your loved one the way you do and I think they do a pretty good job although my Mom does have a private caregiver with her for 9 hrs a day.
This was the transition I had hoped for our Dad. We were received by the staff with open arms and they were available to us for any and all concerns. There are many options to keep him busy and physically strong. He is happy and well cared for !
It's been good so far. My renewal is coming up so we'll see what the increase is.
Quality of care - The reason I gave this a lower score is: there seems to be only one person for care upstairs and one downstairs. I believe most people never coming out of their rooms are on the first floor, so it would make sense they have 2 people each shift for downstairs. This is why when buttons are pushed, it takes awhile to get help. Most people are friendly but have been a couple that obviously do t like their job and it shows.
Business response:
Hi There! Thank you for taking the time to leave a review. We’d first like to thank you for entrusting us to care for your loved one as a resident of Landon Ridge Sugar Land Assisted Living & Memory Care. As we operate by a Resident First philosophy, input like yours helps us to improve. We pride ourselves on professionalism and take our resident’s care & experience very seriously. We always welcome feedback, so we can learn and grow. In order to understand more about your feedback of Landon Ridge Sugar Land Assisted Living ... read more
We toured Landon Ridge at Sugar Land when searching for Memory Care for our loved one. The atmosphere seemed positive, but there were a lot of missing pieces in what I was told. I didn't get the same amount of information as I did with other facilities, even after asking for it.
The staff members are super friendly and all of the activities are great. The negatives about Landon Ridge is that they have had to micro manage our loved ones hygiene and medication - which we pay for but we are working on that.
The facility is very nice and we are very happy with it overall. The management has been helpful and receptive to feedback.
Frequently asked questions about Landon Ridge Sugar Land Assisted Living & Memory Care
How is Landon Ridge Sugar Land Assisted Living & Memory Care rated?
Landon Ridge Sugar Land Assisted Living & Memory Care has a 4.2 star rating with 156 reviews.
When is Landon Ridge Sugar Land Assisted Living & Memory Care open?
Landon Ridge Sugar Land Assisted Living & Memory Care is open now. It is open 24/7.