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5067 S Wadsworth Blvd, Littleton, CO, 80123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 8:30 p.m. | |
| Sun | Closed |
"Worst car purchase experience I've ever had. People were..." Worst car purchase experience I've ever had. People were shady, looks like they treated the car horribly, and people werent very friendly. Shop somewhere else
"Shady.....I attempted to purchase a truck from them...." Shady.....I attempted to purchase a truck from them. Agreed on a price and secured funding. Put a down a $3K deposit. Paperwork signed sealed. After the transaction was settled they told me it was after hours and I would not be able to have the vehicle until they opened on Monday. We set up a time for a Monday delivery. I waited and waited. Called the salesperson and no answer. Left messages and no returned call. Finally contacted the sales manager. He said my vehicle... read more
Business response:
Sir the vehicle you asked for was a vehicle that was harder to find. When we locate it at a dealership and they sell it out from under us we do what we can to make it right for the customer. We located the correct vehicle, in fact one that had a few more options that you weren't charged for, and we told we were making everything right for you. When you decided this wasn't ok we gave you the option of getting out of the deal. Thank you for the feedback but we certainly tried very hard to make everything right for you and circ... read more
"Empire had my car for a few months. They lost my key fob..." Empire had my car for a few months. They lost my key fob and only cut a door key. The Juke can ONLY start with the fob. I was forced to buy a new fob for $320 from a different Nissan dealership.
"Sales guy was great so no issue there, however, the sale..." Sales guy was great so no issue there, however, the sale itself was problematic and even with the car being 'as is' the engine should not have given out after only a month of driving. This was my only vehicle and they don't seem to care. They keep calling me to try and sell me a more expensive vehicle they know I cannot afford.
Business response:
Sir, you purchased a tow-away mechanics special vehicle. As we explain to all of our customers who purchase those vehicles, they are sold as project cars to those who are mechanically inclined and should never be relied on as primary transportation. We disclose this every time when we sell these few vehicles. We have plenty of vehicles on the lot that have warranties that we are more than happy to trade you in too. This is why we break down categories that our cars fall in so people never buy something that won't work for th... read more
"Dishonest dealership - sales person promised to fix..." Dishonest dealership - sales person promised to fix everything needed and then when it came to actually making a deal, the management said they needed a commitment in writing from me before they would fix the details we discussed. Car is misrepresented on marketing sites. The car in the photos shows no front end damage but in person there is damage. Don’t recommend working with this dealership - lack of integrity hidden behind the novice sales people.
"Horrible experience. Dealership lied to us from day one...." Horrible experience. Dealership lied to us from day one. We were purchasing a car from out of state, so we asked repeatedly for all the damage to the truck through pictures to make sure we were making the right choice. We were sent pictured of a minor dent in the front and told that was it. We felt like they were being honest (big mistake) and purchased plane tickets. When we got to the truck the entire bed of the truck was destroyed and numerous holes were drille... read more
"Service Center doesnt know their own cars and will scam you" Their service center is a joke. DO NOT USE THEM. $500 for a part that did not need to be replaced (blower) and then they tell me they dont know whats wrong and its a NISSAN pathfinder (their own vehicle). Could spend another $1000 for them to "look for the problem". Yeah right! They don't know their own vehicles and they will steal your money. My car isn't repaired and they took my $500 without blinking an eye while admitting they didn't do anything.
"Brake issue" I have had my 2018 Nissan SR in this shop three times and my brakes STILL SQUEAL! I was told after the first time my car was in the shop that my car should have never left in the condition it did. The Service Advisor said my brakes and rotors would be replaced all the way around, then came back and said they didn’t have the parts and asked if I could bring the car back. They ended up giving me a loaner and four days later, I get a call that they replaced the front rotors and brakes. I asked about the back rotor... read more
"Identity Fraud" Their sales rep Clarissa said checking my credit for a lease estimate would not affect my credit score, but then I immediately got a notification from my credit monitoring service and she said the inquiry would go away in a month. The credit inquiry is still there, so I went back to get a letter from the dealership for the credit bureaus to mend my credit score and their manager Jesse just straight up refused. Now I have to wait on both the FTC and BBB complaints I filed, just for this dealership to write me... read more
Larry H. Miller Nissan Southwest has a 4.5 star rating with 3,224 reviews.
Larry H. Miller Nissan Southwest is closed now. It will open at 8:30 a.m.