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1615 West Chester Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Save your time and money. We wanted to enrol our son in the Gifted Academy program. We submitted all the information they required - there were lots of questions, essays etc. - so a lot of time wasted. We waited initially for 1 month to get a reply, and after I reached out to them they said they will get back to me at the end of the week. Now it's been 5 months and still nothing. I think this school only cares about money, not students. Luckily we found a better online school which is not only cheaper but also better organis... read more
Business response:
Hi Madalina, we are sorry to hear that we did not meet your family’s expectations. Your feedback is extremely important to us, and we would be happy to discuss your concerns further. Please contact us at 855-658-8682.
Save your money. I had 2 of my 3 kids take a class this summer. There was no teacher interaction unless your child reached out to them on their own. All the teacher did was grade assignments but provided no feedback on what they got right, wrong, or where they could have done better. When one of my kids fell behind because apparently he wasn’t sharing his documents correctly via Google Docs, she sent them back telling him to resubmit but no instruction on how to do properly. When I called the owner to discuss, I left an urg... read more
Business response:
Hi Romina, we’re sorry to hear that we did not meet your family’s expectations. Your feedback is extremely important to us, and we would be happy to discuss your concerns further. Please contact us at 855-658-8682.
Vet the students and make sure they are enrolling in the proper course before taking the parents money then refusing to give them a refund. Apparently this is quite common with them. Look at reviews on Consumer Affairs.
Business response:
Hi Linda, we’re sorry to hear that we aren’t meeting your family’s expectations. Your feedback is extremely important to us, and we would be happy to discuss your concerns further. Please contact us at 855-658-8682.
I am currently a student at Laurel Springs and even though the school shows amazing courses most of them you can't even take your first year there. The teachers are impersonal and don't make an effort to teach student's the material. The website barley works with my MacBook and have to pay an extra $99 towards my $7,000 tuition for the correct applications for me to submit my work. The lessons are long and not interesting in the slightest. Laurel Springs also claims for be good with group work and being able to meet and talk... read more
Bad customer servide
Business response:
We are very sorry to hear that you were not satisfied. It is always our intention to provide our families with the best possible experience. I am glad we had the opportunity to work through a solution with you and we wish nothing but the best for your child’s continued education.
The curriculum is OK- my child finds it boring- I end up having to reteach her most of it (Which is fine). We don't believe in Homework-so my kid will not do most of the activities- some of the activities do end up costing you more in a month than the school charges you monthly (my daughter is stem kid so she does those activities which we also do out side the home). the other issue is-The teacher is unresponsive. I called to extend her first semester and voice my concern and was blown off by the customer rep because that ... read more
I wish this school was more responsive. I wanted to enroll my girls here. The first time I called I spoke to a very nice gentleman who told me all about the school. Made it sound wonderful. I was excited to get the ball rolling on this educational journey. But he never called back to start the process like he said he would. I then proceeded to call again and was told someone will call me back. Again nada! One more time I tried and wanted to know what we were looking at for payments and the man said "Oh it depends on what cl... read more
Business response:
We thank you for bringing this matter to our attention. We’d like to connect offline to discuss ways in which we can work toward a solution. At your convenience please contact our Senior Admissions Manager, Stacy Geyer, at SGeyer@laurelsprings.com or call1-800-377-5890 x3461 We hope to hear from you.
The program sounds good in marketing materials and the admissions director is professional. BUT... the set up is awful and redundant. Your child will hate school before even starting due to the repetitive online registration and start ups for each course. If you pay for project based learning for younger ones you will still have to put them through hours of online set up. The curriculum is dry and uninteresting. You will be promised that you can withdraw within 30 days if you are not satisfied BUT they will continue to cha... read more
I had rated 4.5 but am now changing to 2. My eldest has been going for 3 years now. This year is the worst. The curriculum is a big mess. Try to talk to the teacher and she doesn't want to hear it just shuts you down and says talk to the Admin. The teacher does not help the child, and has been rude.
Business response:
We appreciate the feedback you provided about your experience with our school. Our highest priority is our student’s experience and academic success. We’d like to connect offline to discuss ways in which we can work toward a solution. At your convenience please contact us at studentservices@laurelsprings.com. We hope to hear from you. If you'd be willing to speak with us more about your situation, we would love to talk directly with you and learn more about how we can rectify these issues. Laurel Springs Student Services Te... read more
Laurel Springs School has a 4 star rating with 171 reviews.
Laurel Springs School is open now. It will close at 6:00 p.m.