Law Ruler

Chad L. 

on Capterra

5 years ago

Law Ruler is great Pros: Easy to use. Still integrating into my business but so far so great. My account manager [SENSITIVE CONTENT HIDDEN] has been really helpful so far. He's knowledgeable and very patient. I like that it is tailor-made for law firms and they've thought of things I hadn't even thought of to make my business more profitable and run smoother. Cons: It just takes a lot of front-end work to make it best for your specific business. But all CRM's do and I'm finding that the more work I put into it the more usefu... read more

Samantha S. 

on Capterra

5 years ago

Comprehensive and efficient Pros: We love the ease of use of Law Ruler, all the info you need to find is truly at your finger tips. We had been using a Lexus/Nesus system that was out dated and antiquated and we picked up Law Ruler as if we had been using it for years. Everyday the programmers are coming up with new ideas that boost our Client satisfaction and our productivity. Cons: There is not much I miss from our old Database software but we had an option to set a monitor that would alert every internal user of an issue.... read more

Stephanie M. 

on Capterra

5 years ago

Account Manager knowledge and responsiveness Pros: As an operations consultant for law firms, I am particularly interested in reporting capabilities and ease of use. I find Law Ruler easy to navigate with very effective reporting features that are improving all the time. Cons: For our purposes we would love to see even more customizable reporting specifically re: automatically calculating and displaying wanted rates and conversion rates. Overall: I reached out to Law Ruler by email for some questions about how to customize a... read more

Brooks W. 

on Capterra

5 years ago

Great for Managing Mass Torts Pros: We like how Law Ruler helps us keep our mass tort cases organized and how easy it is to send files to co-counsel. Cons: We use G Suite; since Law Ruler doesn't sync with Gmail and google docs, this is what we like least about it. 

Adam S. 

on Capterra

5 years ago

The Law Ruler Revolution Pros: $e Cons: Other than a bug and glitch here and there, I've been blown away by the software. Overall: Revolutionary. That's really all that needs to be said. We are scaling our business and there is no greater engine to do this with than Law Ruler. I have been using Law Ruler since January and everything has been trending upwards. Leads, client satisfaction, communication, revenue, accountability, metrics, transparency have all improved significantly since then. I can't recommend it enough, espec... read more

Adam S. 

on Capterra

5 years ago

The Law Ruler Revolution Pros: $5 Cons: Other than a bug and glitch here and there, I've been blown away by the software. Overall: Revolutionary. That's really all that needs to be said. We are scaling our business and there is no greater engine to do this with than Law Ruler. I have been using Law Ruler since January and everything has been trending upwards. Leads, client satisfaction, communication, revenue, accountability, metrics, transparency have all improved significantly since then. I can't recommend it enough, espec... read more

Carlina M. 

on Capterra

5 years ago

Law Ruler Support Team Pros: We love how Law Ruler is BOTH an intake and case management software. Everything under one roof! Plus, the interface is very easy to use! Software is one thing, but the support team is another. The Law Ruler Support Team is incredible! Cons: Automations and the dialer can take some getting use to. Overall: 5-Stars! I've been through a massive transition from a CRM to an ERP. It was a miserable experience. With Law Ruler, my experience has been the complete opposite! Having a direct support contac... read more

Lisa A. 

on Capterra

5 years ago

The best legal software that we run our practice on Pros: We like the built-in smart dialer feature that prioritizes our leads and has helped us grow the firm aggressively. The system itself is easy to use which helps since our staff is all virtual now because of covid. Also, I am not very technie so I put Law Ruler in touch with my vendors and they did the integrations for me. It saved me a lot of time and helped a lot! Cons: We went through 2 other software systems before Law Ruler that had all failed to implement our work... read more

Steven S. 

on Capterra

6 years ago

Excellent Customer support Pros: I will recommend law ruler to other attorneys because of the service. I send in a ticket...just any question...I get a call back, from the same support agent every time, usually in less than 1/2 hour. Law Ruler isn't just better with support than any technology partner I've used, they are a lot better. Cons: My only quarrel is that new tabs pop up more than I think they should...but this is a piddling objection I bring up only because you asked.