Leaf Home Bath

Timothy H 

on BBB

5 months ago

We were going to use hansons to do our walk in shower and leafs sales associate ******* ****** sold us on how much better their company was. It was a lie. She told us that if they break something or have any water damage that they would repair any damages that occur by their installation tech. That was also a lie. Not only was the installer over 2 hours late, he also left a huge trailer of acrylic shavings through out my house. He also FLOODED my bathroom causing water damage to my living room ceiling. He was emptying our we... read more

Kevin D 

on BBB

5 months ago

I wish I could give a completely positive review, but I've received no response to my messages to **************** concerning a glass shower door that was installed backwards with the coated side facing outward. The installer did a great job and we love the shower. But his response was to remove the sticker indicating the coated side. The salesman did not respond to my message at all. So is there a **************** Department? I have seen no evidence of it. Just an acknowledgement of my concern would be sufficient. 

Janice L 

on BBB

5 months ago

Was sold a product that didnt exist, shower was demolished and then I was told job could not be done with product they had. New product had to be developed, once job was completed after 2 months, very terrible quality of a job, I was given a $3000.00 discount, not at all satisfactory, but due to a health issue, was not able to pursue the situation further 

Donald Y 

on BBB

8 months ago

Installation was five star. Sales and accounting one star. Their salesman started out at twice the price that I ended up paying. I kept saying no, and that they kept finding new discounts which they did not offer me at first. Finally, when they got down to half their first estimate, I signed with them. I gave them a check for the down payment, and told the sales person I would put the remainder on my credit card when they finished. However, without any contact, they made an unauthorized ACH withdrawal from my savings account... read more

Terry C 

on BBB

8 months ago

No soap dish. No safety hand rails. Installer not aware he was to reuse existing rails. Was two originally he had one which he installed. Also was to leave old hardware so we could donate to Habitat for Humanity. That did not happen. Also invoice said paid by credit card but pretty sure it was direct withdrawal. Need to know for sure. 

Terry W 

on BBB

9 months ago

Work was done as advertised looks great follow up not so good. Was promised life time warranty and was told the paperwork would be sent to me however even after contacting the representative now waiting a month no paperwork 

Zach S 

on BBB

10 months ago

Former Sales Representative here -Be weary of using LeafHome Bath. One of the installs I had for this company has had issues for over a month. Poor cleanup, no water pressure, damaged landscaping from the crew. Ive sent numerous complaints to multiple managers and corporate staff for this customer, only for them to be ignored. I also overheard conversations from the install team of how the installer was doing the plumbing incorrectly because it was his way and it would cause severe leaking down the road. They also will tell ... read more

Linda H 

on BBB

11 months ago

I need someone to come and look at the bottom of shower. 

Karie T 

on BBB

a year ago

They were not friendly. Did not go thru information with us. Only had 1 person install the tub. First they brought the incorrect tube that the door opened towards the toliet. Had 1 person to install tub and he dropped it outside which broke the pump but tried to say it was manufacture defect. Water went into our basement not once but 3 times. The electrician they hired wired everything incorrectly. Suprised we didnt have a fire. We had another certified electrician look at it and they repaired it. They stated that they would... read more