Leaf Home Bath

Debra T 

on BBB

a year ago

I don't normally write bad reviews. My situation, I feel, needs to be shared.We were able to get a "cancellation" appointment, so the remodel was done within the week. It took the two days as promised. Very quickly, the product deteriorated. The shower doors became loose on the runners, caulking yellowed, mold issues began and discoloration of the shower walls.I called Leaf before the remodel was even a year old to ask someone to come and assess the shower. It took several weeks and many phone calls before I got someone and ... read more

Sandra K 

on BBB

2 years ago

A salesperson met with my husband this past Monday. He quoted $17000 for a tub and surround replacement. Then said the price would drop to $14000 if he signed now. Pressure tactic to a 75 year old man. Unfortunately my husband signed on the guys computer. He didn't get a copy of "anything" and was told it would be sent to him. My husband doesn't remember "how" it would be sent. The only thing he got on his computer was a paper showing a new loan account set up with **************** in his name for $14000. Later I immediately... read more

Vanessa L 

on BBB

2 years ago

Showed a picture of the type of work that would be performed that was on the folder left with me. I ask if they would be putting mold free backer board between the tile, would they be removing the molded and broken tile before placing the new board and tile; and tile the ceiling ask well or paint it for me? that was a yes for painting the overhead. They took the old tub out and took the tile off the well. they did not replace the wall with mold board, they left mold behind the tub, glued the Fake tile on the molded board, ha... read more

Patrick G 

on BBB

2 years ago

They lie to their customers about the process they are supposed to adhere to. Instead of totally demo all tile, drywall, supply piping like they promise, they cut knowingly corners in all those steps. They charge a ridiculous amount of money. In most cases the initial price is $14,000-$18,000. They pressure customers by dropping the price over and over until its actually a 60% discount from those prices. Many customers not knowing will pay the $18,000, while others are harassed and made to feel stupid if they dont take the 6... read more

Ronald A 

on BBB

2 years ago

Leaf home safety solutions is a scam. I paid 17k for a shower install, that had to be done twice. And I'm still having to go behind them and recaulk. As well as my handles, and fixtures that are rusting already, and it hasn't even been a year. I'm forced to pay now, but please be warned. You will NOT get what you pay for, and you will be stuck with a massive bill for shady work! And thanks for taking my calls about this matter. 

David 

on BBB

2 years ago

Had a shower installed, way over priced for the quality, $15000 I had expected more qualified craftman, They used scrap pieces of wood and drywall, when they first finished the shower handle stuck out 4" from the wall and the door would drift open while you would be showering, they did come back and fix that. but have noticed the sealant they used isn't very good. all in all for the material and craftmanship it shouldn't cost more then $7000. the salesman really made me feel like I was going to get a much better job then I r... read more

John Z 

on BBB

2 years ago

Two major issues. One they breached the contract. I had them put in a clause to have the slab ready for tile, since they did tell me they did not install tiles and would have to move the drain. They moved the drain but left hole in the floor partially filled with dirt. When I talked to them after the installer finished and complained and had them read the clause to me so they would understand they were breaching the contract, they said they would not complete that effort. Second they failed to inform me they did not do drywa... read more

Charlie L 

on BBB

2 years ago

Would have been 5 stars before I realized that what needs correcting isnt going to happen as all I get is lip service or now just completely ignore text messages and phone calls. Tub/Shower install looks great until one turns on the water that wont adjust to either hot or cold (only warm/luke-warm) but the worst is the shower runs when the tub faucet is on for drawing a bath. All was promised to be fixed before Christmas maybe I should have asked what year.