Leafguard

Suzanne B 

on BBB

2 years ago

We had LeafGuard gutters installed on our home in ********* in the Fall of 2021. Prior to having these gutters installed we didn't have any issues with icicles or ice dams forming along the edge of our roof. Over the last 6 weeks we've had significant ice formation along 4 different areas of our roof. Our neighbors house, who was built by the same builder at the same time, with similar roof lines has not had any ice build up. We've never had ice build up in the previous 12 years of living here. The LeafGuard salesperson did ... read more

Kathy S 

on BBB

2 years ago

Very disappointed. Rep came out to discuss our gutter issues. Everything was fine until the end when he kept pushing us to buy right then. Asked too many personal financial questions that were none of his business. Also, contacted his Manager to discuss a better deal right in front of us. Some times it's better to walk away with a no at that moment and then a yes later. Very disrespectful. We were going to consider purchasing their system, but not now. 

L. B. 

on BBB

2 years ago

Sales visit turned into sales pitch and a con job. Very informational as they take a long time to explain your issues and why their product is the fix then comes the tactics of trying to literally force you to commit there and then. ***** went from 15k to 7 k with special day only deals and a phone call to the mystery manager and then a two second text that unveiled another discount. What scammers. No thanks. 

LISA M 

on BBB

2 years ago

I was looking for quotes and had someone come out. We didn't realize it was going to be a 2 hour sales pitch with no exact quote. They say they will take a few hundred off for this and that, but we didn't realize it started at 16k. We were told we would get $100 gift card for sitting throught the spiel. This was 4 months ago and still have not received the gift card, but luckily found a reasonable gutter installation for 3k. 

Bill M 

on BBB

2 years ago

So leafguard advertised a $99.00 installation fee on their web site.When I met with the sales rep by appointment it was though he didn't know or care about the $99 ad. I just needed a simple 30 foot gutter and down spout on a new detached garage. His estimate took way too long for something this simple. The initial cost was OVER $5k !!! There was a $3685 setup fee charge which the sales rep could not fully explain what it was for other than for the cost to come out and pay for gas. Are you kidding me!!Finally afer several ph... read more

Judy W 

on BBB

2 years ago

On November 14, 2022, LeafGuard of Colorado installed a LeafGuard Gutter System without disclosing problems winter icicles as snow melts from our roof. I know its employees/ knew this because when I called to complain I was told "they just do that" because there is not enough insulation. Its salesman sat in our family room for 2 hours making his pitch and should have noted our raised roof had minimal insullation and our garage had none. The icicles are bad enouth, but the ice on our driveway, front stoop and backdoor landing... read more

Linda C. 

on BBB

2 years ago

Sales rep tried scare tactics (my roof will need to be completely removed to repair damage-non existent damage, btw, water in crawl space, again, non existent & pressure to sell me $14000 new installation on my whole house when I wanted simple repair & a new installation on a small out building which he totally ignored. I am 75 yrs old & alot smarter than he is, but worry about others 

Colleen K. 

on BBB

2 years ago

I have been complaining about the over flow of water on the gutters for years. And water gets in my basement and has caused damage in parts of the basement. Some times they have came out to fix it and still over flows. And some times they would not show up at all. I have plenty of vidoe's of the water over flowing filling up my window well and the water seeps throw and runs down my basement wall. I also have pictures and dates. And this is my back yard. Now the front over flows and go under the sofit and icicles are forming ... read more

trina h 

on BBB

2 years ago

A sales rep came out and was very pushy, didn't want to allow me time to think about the purchase and insulted me when I stated that I would need to discuss with my family members before taking on their contract. He first quoted my $20,000 but with the discounts he managed to get it down to $16,000 with $441 monthly payment, then after calling his boss, he came down to $11k. Needless to say, I didnt agree to the terms even after the undertone comments and decided to continue looking for a more reasonable company to do the jo... read more