Leafguard

Debra P 

on BBB

2 years ago

LeafGuard Gutters are a complete waste of money. The gutters do not filter the water during downpours which caused structural damages. I am in the process of having them replaced. I have reached out to the company and no one has returned my call 

Terrance V 

on BBB

2 years ago

A few months ago we purchased a new home in our 55+ community and decided to install LeafGuard gutters. We discovered online that Leaf Guard of ****** was the company that currently installs LeafGuard gutters. We met with a Leaf Guard of ****** representative who walked around home and measured our gutter needs, showed us the gutters and downspouts and discussed our cost bid. The gutters and downspouts shown to us looked like the same LeafGuard gutters we had installed in our previous home by a company that no longer service... read more

Michael Y 

on BBB

2 years ago

We have received two solicitations for estimates via U.S. Mail this year (one in March and one in June). The strange thing is that the company name appears on their solicitation as Leafguard (one word) whereas their name on the BBB website (same address) is LeafGuard. Also their return address on the solicitation is **************, **, but the letter is signed by the Regional Manager, Leafguard of Chicago and their corporate office on the BBB website is **************, **. Phone number shown on the BBB website is an 888 (tol... read more

Sharon F 

on BBB

2 years ago

I am so disgusted with this company...we had gutters installed I believe in 2019 AND PAID IN FULL !!!! Probably a big mistake.....we had a crew out three times to fix a leaking gutter in the front and for the last few years we have had water flooding our basement because the drain was installed too close to the window well...I have mold in my basement walls I called week before last and an appointment was set for last week at around 5:30 PM...at 6 I called the service person ( after no response on the phone and could not lea... read more

Janice K 

on BBB

2 years ago

Love my new LeafGuard gutters & the people were so nice to deal with , from the Salesman to the installer . I'm very relieved to not have to worry about clogging or having someone clean them again! & No more leaking like my old ones did ! Improved the look of my house & a good feature when I sell it ! Highly recommended from me ?? 

Sang G 

on BBB

2 years ago

Be wary of Sales. They are not transparent in all the fees and work, and will "omit" a lot of information. For my personal experience, the Sales rep ********* made the pitch sound like all of the fascia wood behind the gutters was rotted and would be replaced, however in reality they only replaced a 10-ft section. Additionally they pitched that Leafguard will remove the gutters should you ever need to paint the house, but failed to mention that there will be a (pricey minimum) fee for dispatch. Installers were knowledgeable ... read more

Susan K 

on BBB

2 years ago

Ironic that we purchased this product so that my 70+ year old husband wouldn't be up on a ladder, and today he had to go up a ladder to REPAIR their product. The lifetime warranty is a joke. The first winter after install the product popped off the gutters. We call, and they say that isn't covered under the warranty. Apparently the warranty only covers leaves not getting into the gutters. Anything else that goes wrong....it's your own problem! So, either a $99 service call plus cost of repairs or my husband is back up on the... read more

Julianna F 

on BBB

2 years ago

We finally had gutters installed in April of 2023 after being rescheduled many times. The crew ******* didn't call to reschedule, until after the date they were scheduled to do the work. We explained that we wanted them to come when one of us would be home since we have pets and they would be affected. After the work was done we were told by the crew that their ******* would come out and inspect their work. That never transpired, and there were also issues as to what was to be included per the original quote. We have had oth... read more

Debra P 

on BBB

2 years ago

After googling and calling what appeared to be a local gutter repair/installation company we started getting numerous calls per day from LeafGuard. The rep came quickly to give a quote, spent 2 hours with my spouse in a high pressure sales pitch starting with a quote of over $10K and ending with $8K. Rep appeared irritated when we did not immediately contract for the job, explaining that we were simply obtaining estimates. We ended up contracting with a local company for the exact some gutters for the entire house for $2700.... read more