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Leafguard Gutter Protection
- Gutter Services
- Springfield, IL
About this business
Location details
6200 S 2nd St, suite d, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Product gets 5 stars, the rest of the experience is a 1. First, we told the sales representative that we are only quoting. It ended up being used car salesman type of pitch. After the astronomical retail price that was quoted, he eventually came to a price that we could afford, thus swindled and sold after 3 1/2 hours in our home, he left around 9pm. We had scheduled the install for 1 week after the sale. The day before the install which was a Friday, I received a phone call that they had to cancel due weather and staffing. ... read more
Business response:
We are very sorry that you had issues with your service and installation of Leafguard. While we cannot control the weather, or issues with crew availability, we do try our best to get your Leaguard gutters installed as quickly as possible. The install team should have asked your permission before giving away the old gutters, as we usually take them away ourselves and recycle them into new products. As for the contract, you should always fully review your contract before signing since we cannot revise them once they are compl... read more
I had hoped there was a choice for no stars. ******* that came to our house was a high pressure, disrespectful salesman. My husband is 76 years old and he was talked to like he was a child. I interrupted him and asked him to be more respectful and not rude. Please DO NOT do business with this company. ******* told us that they had an A+ rating with BBB. In fact, the reviews show a **** star rating. That should certainly speak volumes.
For supposedly being installed by professionals, there are few items that I feel do not show this professionalism. All around the house after the installation, there were pieces of metal and mini screws, including some in the driveway, damage to my siding in many places as they tore off the existing downspouts. Speed was much more important than quality of installation. The metal flashing that was put underneath the gutters was not properly fasten down in a few spots. The quality certainly does not reflect the price I paid!
Business response:
We are sorry that you were not happy with the installation of your Leafguard gutters. Normally, our installers are extremely professional and go over your yard with a magnet to pick up any screws and look for extraneous metal pieces from the fabrication. We will certainly forward your comments to the branch who installed your gutters so that they know for future installations.We thank you for your purchase of Leafguard and hope the gutters protect your home for a lifetime.
On August 23, 2023 a representative came to my elderly mother's home to give her a quote on gutters. I could not be there during the presentation and initial quote so my fianc went to be there for my mom. The rep inquired about the identity of my fianc which was none of her business. After an ****** long presentation on her ipad, the rep quoted my mother $12,000 for two straight gutters with downs spout on a **** square foot house. My mom said it was too much. The rep then proceeded to talk about discounts which brought the ... read more
I had the LeafGuard product placed all around my house in 2007 in ********, ********. I received a guarantee/warranty that they would provide one free gutter cleaning every year. When I called last month (July 2023) to request a cleaning, I was told that LeafGuard was allied with *************** in 2007 but that those two entities split apart and are now competitors locally. I then had difficulty getting either entity to help (and not point the finger at the other). Finally a cleaning visit was scheduled, but the two men ref... read more
I have never been more disappointed in a product in my life! A friend came over and asked if I would recommend leafguard gutters to them. I told them absolutely not. I live in **** where there's not a lot of rain and when it did rain I have leaks and the company have not fixed it. They told me that the guy that installed my rain gutters didn't work there anymore and that my gutters need to be replaced because he did it wrong. They did not replace my gutters. They did some patch jobs but it still isn't carrying the rain away.... read more
Horrible customer service . I had ********************** before and then tree hit and damaged them, was going to buy new gutters but no call back after several attempts and then got through and made appointment and they never showed or called. Really terrible company! DO NOT GO WITH THEM!
they said in their adverisement that for listening to their 90 minute presentation, i will get 50dollar **** gift card, they never fulfilled their promise even after severral messages to their supervisor
This is the WORST Leaf Guard ever!! If your looking for employment DO NOT GO WITH THIS COMPANY !! Even if your looking for gutters , go somewhere else . They over charge and do a crappy job . ***** NEEDS TO BE FIRED !!! And ****** !!! ***** does NOTHING but sit on his **** and lets his employees do all his work . He allows certain employees ( ****** ) to talk to employees with such disrespect ! His *************************** is a *********** so he gives all the easy drops to him and makes the other driver do all the hard wo... read more
Frequently asked questions about Leafguard Gutter Protection
How is Leafguard Gutter Protection rated?
Leafguard Gutter Protection has a 3.5 star rating with 531 reviews.
When is Leafguard Gutter Protection open?
Leafguard Gutter Protection is open now. It will close at 9:00 p.m.