Leafguard Gutter Protection

Barry K 

on BBB

a year ago

This com[plaint is an addendum to my previous complaint. As a result of my complaint, A week ago Friday I received a call at 8AM from a person "named" Brian show I identified himself as the Director of the North East Region for Leaf Guard. He had reviewed my complaint and told me that someone would het back to me within a day or two to resolve my issue. When asked, Brian gave me his phone number, Four business day later when I had still not heard from Leaf Guard, I called the number Brian had given me and much to my surprise... read more

Henry G 

on BBB

a year ago

Pros - friendly staff Cons- was told would never have to climb ladder to clean gutters. This is true but now I have to climb ladder to clear valley overflow guards or blocked screens. Used to have gutters cleaned 2 x a year my son has already climbed The roof 4 times to clear different areas of screen Other option clean them clean screens which is call out and pay $95 Was told gutted overflow bad for fountain. In 20 years never happened. It has now happened 2x. Now told its goid as cleans stuff off screen Front valley no def... read more

Jeffrey T 

on BBB

a year ago

Worst customer service I have ever experienced They say they are coming to do a service call and dont show or show with the wrong color gutters. 

Colby W 

on BBB

a year ago

I wish I could give them less stars. I filled out the form for a free no obligation quote. I thought it would simply give me a guesstimate, which is what their website said. They offer a free quote. I wish I never contacted them. I DID NOT get a free immediate quote, but instead over 100 phone calls over the course of a three day period. I blocked the numbers but they kept coming in from different area codes. After their refusal to be blocked via standard practices, I had to call the company and express my immediate concern ... read more

Kevin J 

on BBB

a year ago

The product they are selling does not work. They told us that the pine needles and other small debris would just blow off the gutters. We still have to clean out our gutters. This is not what will were told when we used this company. 

Sylvia L 

on BBB

a year ago

THIS COMPANY HAS GIVEN ME A BAD TASTE IN MY MOUTH FROM THE BEGINNING!!!!!First of all they were late claiming they went to the wrong address yet we confirmed the address several. Upon his arrival I stated again that I wanted an estimate. After his inspection he proceeded with this long presentation which followed by him becoming insistent that we were going to purchase his product. We told him that we really liked it but wanted to discuss among ourselves and would get back with him. He gave us one quote and after questioning... read more

Marisela H 

on BBB

a year ago

2022 we made the mistake buying leaf guard gutters way over priced and bad quality job and product. For a so called experts they did a horrible job we replaced them for a fraction of the amount we paid for leaf guard. Dont buy them they dont stand behind their product lifetime warrantywe deal with the company for almost a year when they finally showed up to my house they use a hail damage as a way to get out of getting problem we are old people that dont understand technology our claim is not open anymore. Because we are not... read more

Elizabeth W 

on BBB

a year ago

Finally had Leafguard gutter system installed in August 2023 after several change of dates and many phone calls when they changed dates or just didnt show up. Also with guilt put on myself as customer when they had to get a crew to come on a Sunday. At that point I was so upset with their tactics I didnt sympathize at all. As they pulled out of our drive it started raining, guess what, they didnt work. After many phone calls they came out a month or so later and fixed them with patches as well as realigning. Next was our spl... read more

Barry K 

on BBB

a year ago

I installed my LeafGuard System several years ago. At the Time was told that could get my cutters cleaned annually at not charge. After not having my gutters cleaned for a few years I called to have them cleaned, My gutters are leaking badly and ruining my land scaping. After several attempts I was finally able to get someone to answer the phone. I was tole that a technician would be at my hone in two days at 9AM. No one show! So, I tried again and was told the same thing, two days hence at 9 AM.Needles to say, not one showe... read more