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Leela's Wine Bar - Uptown
- American
- Dallas, TX
About this business
Location details
2355 Olive St #145, Dallas, TX, 75201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
The service was not up to par. The staff acted as though they did not want to be at work or help others. I sat there for about 20 minutes or so until one girl came over to check me out. They were all at the bar on their phones. mind you I was solo so, it's not like there was a huge table and that Saturday afternoon was slow. The aesthetics were okay for spring but the service at this location is not friendly at all!
Business response:
We value your input and apologize for the service you experienced at Leela's Wine Bar - Uptown. Please feel free to reach out to us at (469) 505-2103 to discuss your visit further.
The food was ok, but my biggest issue was our server. It seemed as if he didn't want to work. He wasn't putting any effort into providing a good service and made me and my family feel uncomfortable and unwelcome. I was pretty upset because we were automatically charged for the tip, which is crazy because they usually do that when there's a large party, and it was only 3 of us. Before asking for the check, I had already told my mom that we were not going to tip him, and when I asked him for it, he brought it and told us about... read more
It was my daughter Bday and decided to go check out Leela's. This month they are having a pop up Valentines special. Decor is very social media perfect and you can take some really cute pictures. We tried the hot honey pizza it was good and very cheesy. It came out hot which is how i love my food. However, the pizza was super sweet so we didn't quite finish it but really came to try the drinks. The Drinks were super cute, fun and flirty. However the drinks are Really sweet so be aware if that's not your thing. We order seve... read more
Business response:
Thank you so much for taking the time to share your experience. We're happy to hear you celebrated your daughter's birthday with us and enjoyed the decor and the hot honey pizza, even if it wasn't to your exact liking. We also appreciate your feedback on the drinks, and we will definitely take note about the sweetness level for future guests. We're very sorry to hear that the service experience wasn't up to the standard you expected. We understand how frustrating that situation must have been and truly apologize for how the... read more
I was charged incorrectly for the tip. The overall service was not upto the par. The food was good but not worth 24$ per thin crust pizza. When I ordered the final bill, I was told that they have automatically ADDED 20% tip for "the decorations of the restaurant". I think this was unfair on their part, as the so called decorations were sub standard. WILL NEVER VISIT THE PLACE AGAIN!! WORST EXPERIENCE!!
Business response:
We’re really sorry to hear about your experience and we truly appreciate you bringing this to our attention. We want every guest to leave feeling satisfied, both with their food and the overall service. Regarding the 20% automatic gratuity, this is added due to the high volume and extra preparation involved during our House of Hearts pop-up, not due to the decor. We’ll make sure to reinforce with our staff the importance of providing excellent service to every guest, regardless of the situation. As for the decorations, we... read more
Very cute place but a little more expensive than I was anticipating - splitting just the food three ways and it was shy of $30 for each of us. Food and drinks were delicious and our server was fantastic and fun. The place is very aesthetic/cute. Great place to eat and drink with the girlies.
Business response:
Your positive feedback is greatly appreciated. We deeply cherish your kind words about our food, drinks, and service. Thank you for sharing your experience at Leela's Wine Bar - Uptown.
To begin, as me and my party entered the premises, we weren't greeted by the hostess rather than told where to sit. Our server made no eye contact with us through our entire visit and came to service us a total of three times. This might have been acceptable if it was busy, but they would go and sit on their phone when not serving. To complete our visit, we were met with a total including a automatic 20% gratuity (shown in photo) even though our service was less than ideal. Aside our experience, the decorations that I had hi... read more
So they brought the machine for us to sign for our charge. It was already on the tip screen asking us for a % to include. It seemed really high for 2 drinks. We asked for itemized receipt and it showed they had already added 20 % (it was only 2 of us). They never told us they had added tip, asked for tip again (on top of tip) plus didn't show itemized receipt. Very unethical and slimy.
Business response:
Thank you for your feedback, and we sincerely apologize for the confusion and frustration you experienced. We want to clarify that due to the high volume and extensive prep involved with this menu during busy times, we do apply a 20% automatic gratuity for parties of any size during the pop-up. Our servers are trained to inform guests when closing out the check, and any additional tip is not required beyond the automatic gratuity. To ensure transparency, we also have a sign posted at the host stand and on each side of the b... read more
I loved the Greenville location but I think I love this location even more! I like that it's near Klyde Warren and it just feels more city like. It's much more quiet compared to Greenville and feels less like a bar, which I like. The pizza and charcuterie board was really good. They change the drink menus based on the season and I think it's unique and fun. It's super cute inside and service is friendly and quick. Great spot for the girls and a date. Will be back!
Business response:
Thank you so much for your amazing review! We’re thrilled to hear that you love our location near Klyde Warren Park and that it offers the perfect atmosphere for a more relaxed and city-like vibe. It’s great to know you enjoyed the pizza, charcuterie board, and seasonal drink menu—it’s always fun to mix things up! We’re so glad you found the service friendly and quick, and that the space was just right for both a girls' night and a date. We can’t wait to welcome you back for another great experience! See you soon! 😊
Decided to have a girls night out. Leelas has a pop up Xmas around the holidays and decided to check it out. The restaurant was decked out with Xmas in pink. Pizza was great a mix of spicy and cheese. The humus was very fresh. The food came out fairly quick as well since there is a time limit for the reservations. Drink all were good especially the golden rings. All the servers were wonderful and willing to help when we needed something. I would definitely go again to taste the other drinks they offer for Xmas.
Business response:
Thank you so much for your wonderful review! We’re so glad you and your friends had a great girls' night out and enjoyed our festive pink Christmas décor, the pizza, avocado hummus, and of course the Five Golden Rings cocktail! It’s great to hear that the service was on point and that everything came out quickly. We’re always thrilled to hear that our guests want to return to try more of our holiday drinks. We’d love to welcome you back anytime for more fun and festive flavors! Happy Holidays! 🎄✨
Frequently asked questions about Leela's Wine Bar - Uptown
How is Leela's Wine Bar - Uptown rated?
Leela's Wine Bar - Uptown has a 4.5 star rating with 451 reviews.
When is Leela's Wine Bar - Uptown open?
Leela's Wine Bar - Uptown is closed now. It will open at 11:00 a.m.