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Leela's Wine Bar - Uptown
- American
- Dallas, TX
About this business
Location details
2355 Olive St #145, Dallas, TX, 75201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Came here again for Christmas pop up, the food is very bland we ordered three different pizzas and a salad and the salad had more flavor than pizzas. We tried holiday cocktails I liked the Pear Pressure it's based on Mezcal. Service is as bad as it was a year ago. Overall pretty place but food and service are definitely why my rating is 2 stars.
Business response:
We are sorry to hear about your experience at Leela's Wine Bar - Uptown. Your feedback is valuable to us. Please accept our apologies for the issues you encountered. Thank you for letting us know. Please feel free to contact us at (469) 505-2103 so we can rectify this.
I've been to this location before, and I'm disappointed by how much the quality of the service has gone down! Took us forever to flag down our server to get parking validated, and then ended up having to pay $15 for parking anyways - not sure if that was an issue with the validation or with the parking garage. Although the fall drinks were cute, I was also disappointed there wasn't any fall decor up.
Business response:
Please accept our apologies on the delay for getting your ticket validated, and for the building's parking garage not reading the validation correctly. I am glad you enjoyed the fall drinks, but do apologize that you did not enjoy the fall aesthetic. Please contact us at your earliest convenience so I am able to see how I can help to enhance your next experience with us!
We went for a friends birthday and had a horrible experience. From the get go the hostess who seated us was so unfriendly and clearly did not want to be there. The waitress wasnt any better and it almost felt like we were bothering her. The food was under par and nothing extraordinary. One of our friends drink came half empty as if they forgot to make a full drink! Will not be coming back and definitely not recommending.
Business response:
We're really sorry to hear about your recent experience — especially on a special occasion like a birthday. That’s not the level of service or quality we aim for, and we’re addressing your concerns with our team. We appreciate the feedback and would love a chance to make things right. Please feel free to reach out to us directly at 469-505-2103.
The service was not up to par. The staff acted as though they did not want to be at work or help others. I sat there for about 20 minutes or so until one girl came over to check me out. They were all at the bar on their phones. mind you I was solo so, it's not like there was a huge table and that Saturday afternoon was slow. The aesthetics were okay for spring but the service at this location is not friendly at all!
Business response:
We value your input and apologize for the service you experienced at Leela's Wine Bar - Uptown. Please feel free to reach out to us at (469) 505-2103 to discuss your visit further.
The food was ok, but my biggest issue was our server. It seemed as if he didn't want to work. He wasn't putting any effort into providing a good service and made me and my family feel uncomfortable and unwelcome. I was pretty upset because we were automatically charged for the tip, which is crazy because they usually do that when there's a large party, and it was only 3 of us. Before asking for the check, I had already told my mom that we were not going to tip him, and when I asked him for it, he brought it and told us about... read more
It was my daughter Bday and decided to go check out Leela's. This month they are having a pop up Valentines special. Decor is very social media perfect and you can take some really cute pictures. We tried the hot honey pizza it was good and very cheesy. It came out hot which is how i love my food. However, the pizza was super sweet so we didn't quite finish it but really came to try the drinks. The Drinks were super cute, fun and flirty. However the drinks are Really sweet so be aware if that's not your thing. We order seve... read more
Business response:
Thank you so much for taking the time to share your experience. We're happy to hear you celebrated your daughter's birthday with us and enjoyed the decor and the hot honey pizza, even if it wasn't to your exact liking. We also appreciate your feedback on the drinks, and we will definitely take note about the sweetness level for future guests. We're very sorry to hear that the service experience wasn't up to the standard you expected. We understand how frustrating that situation must have been and truly apologize for how the... read more
I was charged incorrectly for the tip. The overall service was not upto the par. The food was good but not worth 24$ per thin crust pizza. When I ordered the final bill, I was told that they have automatically ADDED 20% tip for "the decorations of the restaurant". I think this was unfair on their part, as the so called decorations were sub standard. WILL NEVER VISIT THE PLACE AGAIN!! WORST EXPERIENCE!!
Business response:
We’re really sorry to hear about your experience and we truly appreciate you bringing this to our attention. We want every guest to leave feeling satisfied, both with their food and the overall service. Regarding the 20% automatic gratuity, this is added due to the high volume and extra preparation involved during our House of Hearts pop-up, not due to the decor. We’ll make sure to reinforce with our staff the importance of providing excellent service to every guest, regardless of the situation. As for the decorations, we... read more
Very cute place but a little more expensive than I was anticipating - splitting just the food three ways and it was shy of $30 for each of us. Food and drinks were delicious and our server was fantastic and fun. The place is very aesthetic/cute. Great place to eat and drink with the girlies.
Business response:
Your positive feedback is greatly appreciated. We deeply cherish your kind words about our food, drinks, and service. Thank you for sharing your experience at Leela's Wine Bar - Uptown.
To begin, as me and my party entered the premises, we weren't greeted by the hostess rather than told where to sit. Our server made no eye contact with us through our entire visit and came to service us a total of three times. This might have been acceptable if it was busy, but they would go and sit on their phone when not serving. To complete our visit, we were met with a total including a automatic 20% gratuity (shown in photo) even though our service was less than ideal. Aside our experience, the decorations that I had hi... read more
Frequently asked questions about Leela's Wine Bar - Uptown
How is Leela's Wine Bar - Uptown rated?
Leela's Wine Bar - Uptown has a 4.6 star rating with 573 reviews.
When is Leela's Wine Bar - Uptown open?
Leela's Wine Bar - Uptown is open now. It will close at 11:00 p.m.