This profile has been claimed by the business owner or representative.
Levin Furniture and Mattress Avon
- Furniture Stores
- Avon, OH
About this business
Location details
1801 Nagel Rd, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Our Sales Person was a lot of fun. Enjoyed the experience
Our sales person was good but in the end we felt pressured regarding decisions
Business response:
We appreciate your perspective about feeling pressured during your visit with us. We're glad to hear that you found your sales person to be good, as we strive to provide knowledgeable assistance to all our customers. However, we take your feedback about feeling pressured regarding decisions very seriously. We value honest feedback like yours because it helps us understand how our customers experience their time in our furniture store. We want all customers to feel completely comfortable with their decisions and never rushed ... read more
Don’t have signs all over the store and mail the same sale if it’s not, all that was, was false advertising 25 percent off and 5 years special financing was a bogus advertisement. Not to mention everything we ordered as far as furniture had the sign attached to the furniture but yet said it only qualifies for the mattress.
Business response:
We sincerely apologize for the confusion and frustration you experienced with our sale signs and financing offer. We understand how disappointing it can be when expectations are not met. We would like to address your concerns and clarify any misunderstandings regarding our promotions. Please contact us at (440) 695-3063 so we can discuss this issue in detail, provide accurate information about our current offers, and work towards finding a satisfactory resolution for you. Sincerely, Levin Furniture & Mattress
MaryDe is always a fantastic help. We are thrilled with our purchase!
Business response:
Hi Kathleen, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
MaryDe is always a huge help and a pleasure to work with!
Business response:
Hello Kathleen, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
while in store sales person treated us well but after it was a disaster. I texted there phone e mailed the store no response. I called the store and spoke to another sales person who did help. But not sure why we payed Ohio tax and not lorain county tax a difference in tax rates for sure. But at least I was able to resolve issue with second sales person..
Business response:
We sincerely appreciate your feedback and take it very seriously. Please accept our deepest apologies for the communication issues you experienced after your in-store visit. We understand how frustrating it can be to not receive a response to your texts and emails. We're glad that you were able to resolve the issue with the second sales person, but we recognize that this should have been handled more efficiently from the start. Regarding the tax concern, we'll look into this matter to ensure we're applying the correct rates.... read more
Furnished two homes from Levins in the past. Received warranty certificate and went to go look. 9 months pregnant due any day, don’t fit into my nice clothes had comfort clothing on and definitely got judged. Only one person asked if we needed anything everyone else looked at us like oh don’t waste time with them acting like we couldn’t afford anything. I actually found it comical because last time we were dressed nice and everyone wanted to help. Well we were looking to get a new couch and a recliner for our nursery as well... read more
Business response:
We sincerely apologize for falling short of your expectations during your recent visit to Levin Furniture and Mattress Avon. Your feedback is extremely valuable to us, and we are deeply concerned about the experience you've described. We pride ourselves on providing excellent customer service to all our guests, regardless of appearance or attire, and it's clear we failed to meet that standard during your visit. Please know that we will be addressing this issue internally with our team to ensure such incidents do not occur in... read more
Sandy the salesperson I talked to on the phone and helped my in the store was super thank you so very much. . VIOLET RAFFERTY
Business response:
Hi Violet, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Great experience!
Business response:
Hi Nina, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Frequently asked questions about Levin Furniture and Mattress Avon
How is Levin Furniture and Mattress Avon rated?
Levin Furniture and Mattress Avon has a 4.7 star rating with 3,003 reviews.
When is Levin Furniture and Mattress Avon open?
Levin Furniture and Mattress Avon is open now. It will close at 8:00 p.m.