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Levin Furniture and Mattress Avon
- Furniture Stores
- Avon, OH
About this business
Location details
1801 Nagel Rd, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Had a wonderful experience! Ken is a great designer. He made the process so easy and fun. Chris, sales rep was also great.
Business response:
Hi Nina, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Great! A wonderful Salesman! No rushing us and very kind. Love his happiness!
Business response:
Hello Bonita, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Great! Our Salesman was very patient and did not rush us at all. Very grateful for his happy face! Kind!
Business response:
Hello Bonita, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
The drivers should call the numbers on file to let them know they are coming, prior to arrival. I did not get a call or even a window for delivery until after they arrived (despite calling earlier to check on ETA and receiving a message that they were not open until 10am). The person who called me back was not the driver. “Sarah” called three times with questions like how far away was I, could they leave it there, if they could reschedule, etc. I said repeatedly that I could get there in 10 minutes, and she kept stating that... read more
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the delivery of your furniture. We understand how frustrating this situation must have been for you, and we regret that our communication and service did not meet your expectations. We would like to address your concerns and improve our delivery process. Please email us at customerinquiry@levinfurniture.com, so we can better understand what happened and work towards a resolution. Sincerely, Levin Furniture & Mattr... read more
Very good service
Business response:
Hello William, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Delivery went smoothly, very professional.
Business response:
Hi William, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
We were made to feel like our purchase and price negotiations were a complete inconvenience for our salesperson, Marlene Forst, at Levin’s Avon, Ohio store. Marlene checked with her Manager on the pricing before the sale; yet we were told multiple times that her Manager was upset with what she negotiated, as if her and her Manager’s issues were somehow all our fault!! It didn’t make sense why the Manager would be so upset when Marlene met with him alone on a lower level while we were at the store. Then later, after we left ... read more
Business response:
Hello Louise , Thanks for reaching out to us. We sincerely apologize that you had a negative experience with us and we appreciate the opportunity to address this matter. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
Product came in damage Product was return And redelivered
Business response:
Thank you for your review. We're glad to hear that the issue was resolved with the damaged product. We appreciate your patience during the return and redelivery process. Our team is committed to ensuring customer satisfaction, and we're pleased that we were able to address the situation by providing you with a replacement. If you have any further concerns or questions about your furniture, please don't hesitate to reach out to us. Sincerely, Levin Furniture & Mattress
Outstanding experience. My sales lady Marlene Forbst was outstanding and made experience very delightful
Business response:
Hello Jeff, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Frequently asked questions about Levin Furniture and Mattress Avon
How is Levin Furniture and Mattress Avon rated?
Levin Furniture and Mattress Avon has a 4.7 star rating with 3,003 reviews.
When is Levin Furniture and Mattress Avon open?
Levin Furniture and Mattress Avon is open now. It will close at 8:00 p.m.