This profile has been claimed by the business owner or representative.
Levin Furniture and Mattress Curry Hollow
- Furniture Stores
- Pleasant Hills, PA
About this business
Location details
292 Curry Hollow Rd, Pleasant Hills, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Not pleased
Business response:
Hello Nilda, we are sorry to hear that our service was subpar. We appreciate your comments and the opportunity to improve. Please email us at customerinquiry@levinfurniture.com, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress team
I purchased a new mattress , bunker board, and an adjustable base. I gave the salesperson the dimensions of my bed and was told everything would fit. The delivery and setup were perfect. The person who set it up called me at work to tell me what I purchased was not going to work. I told him to complete the set up because the salesperson assured me it would. I came home to find my new mattress and base are 39 inches high. I actually need a step ladder to get on the mattress. I called Levin only to be told I would have to hire... read more
Business response:
We sincerely apologize for falling short with the mattress height issue you experienced. We understand how frustrating it must be to receive a setup that doesn't meet your expectations, especially after being assured by our salesperson that everything would fit properly. Our team will review this incident to prevent similar issues in the future and to improve our customer service. We appreciate your feedback as it helps us identify areas where we need to do better. Sincerely, Levin Furniture & Mattress
Great salesman was very helpful
Nick was very pleasant and very helpful great salesman no pressure to buy and answer all our question
Business response:
Hi Melvin, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
No proper communication . Each individual has different explanation about product order . They confuse the costumer . Slow service . It takes a month to get the orders .
Business response:
We understand your frustration with communication issues and delivery delays. It seams we have processed an exchange for you. Please contact us at 844 600 1795 to resolve these concerns.
Andrea went above and beyond to help us find the right mattress fit. She was patient and extremely knowledgeable. We will be back and we will will be telling our friends and family.
Business response:
Hi Michael, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Saleswomen was accusatory and disrespectful once I made $10,200.00 payment . Trying to argue with the dedicated delivery dates promised after that’s noted on the contract. Once they get your money there attitude starts. No service after the sale to date. Buy elsewhere.
Business response:
Dear Tom, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our intention is to provide exceptional service and we will improve. Please email us at customerinquiry@levinfurniture.com so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
On Saturday I was at your store on 19. The gentleman was not helpful at all. So the next day we went to your West Mifflin store and Heather was extremely helpful showing us different things and trying to find what would work for us. So I ended up buying something from your West Mifflin store, not only a sofa but some lamps
Business response:
Thank you for taking the time to share your experience with us, Kathy. We sincerely appreciate your feedback as it helps us improve our service. We're disappointed to hear about your initial experience at our store on the 19th, but we're glad that Heather at our West Mifflin location was able to provide the assistance you needed. It's wonderful to know that she was extremely helpful in showing you different options and finding what worked best for you. We're pleased that you found both a sofa and some lamps that suited your ... read more
Pushy and cold experience. Very dismissive and didn’t care to help unless we were spending a lot of money. When asked a question the man answered as he was walking away didn’t care to help.
Business response:
Hello Denissa , Thanks for reaching out to us. We sincerely apologize that you had a negative experience with us and we appreciate the opportunity to address this matter. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
Frequently asked questions about Levin Furniture and Mattress Curry Hollow
How is Levin Furniture and Mattress Curry Hollow rated?
Levin Furniture and Mattress Curry Hollow has a 4.8 star rating with 2,826 reviews.
When is Levin Furniture and Mattress Curry Hollow open?
Levin Furniture and Mattress Curry Hollow is open now. It will close at 8:00 p.m.