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Levin Furniture and Mattress Greensburg
- Furniture Stores
- Greensburg, PA
About this business
Location details
5280 Rt. 30, Ste. 2, Greensburg, PA, 15601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The sales rep was very helpful and explained everything we needed to know to make the right decision.
Business response:
Hi Michael, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
No pressure sales, nice variety of quality furniture
Business response:
Hi Mary, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
My sales associate was very knowledgeable and listened to my needs
Business response:
Hello Deanna, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Excellent service
Business response:
Hello Patricia, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Reagan are salesman was very helpful with us. We couldn’t of asked for better service.
Business response:
Hi Kathleen, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Very professional
Business response:
We are ecstatic to hear you found our service professional. Your feedback means the world to us and reinforces our commitment to maintaining the highest standards of professionalism in everything we do. It's wonderful to know that our team's approach made a positive impression on you during your experience with us. Thank you for choosing Levin Furniture and Mattress Greensburg, and we truly appreciate you taking the time to share your thoughts about our service! Sincerely, Levin Furniture & Mattress
Initial consult with the female employee was positive. She was honest, upfront and transparent to all of our questions which was greatly appreciated. The male who completed the sale the following day was either new or did not understand the current offers and processes. The manager had to be contacted numerous times due to questions on false information stated. The process also took extremely longer than expected.
Business response:
We sincerely value your feedback and appreciate you taking the time to share your experience with us. We're sorry the sales process took longer than expected and required multiple manager interventions due to the confusion about our current offers and processes. We understand how frustrating it must have been to receive false information and have to wait while we sorted out the details. We're happy to hear that our female employee provided excellent service during your initial consultation - her honest, upfront and transpare... read more
Should have known better than to order a sofa and chair online. The furniture is not comfortable, cheaply made, color is darker than expected and material is not as expected.
Business response:
We apologize for the disappointing experience with your furniture purchase. We understand that the comfort, quality, color, and material of the sofa and chair did not meet your expectations. We take customer feedback seriously and will use your comments to improve our product descriptions and quality control processes. If you have any specific concerns or questions about your order, please don't hesitate to contact our customer service team for further assistance. Sincerely, Levin Furniture & Mattress
Found furniture that I liked but our sales person, who was friendly, seemed to be new and struggled to answer questions and struggled with the computer screen and printer. He failed to give an explanation of the platinum warranty that I purchased and did not give me a printed copy, which I didn't realize until I got home. I have nothing to explain what I get for my $400. I called Customer Service and requested a copy be mailed to me. I also wish I had asked questions about the fabric and care.
Business response:
We appreciate your input regarding your recent experience at Levin Furniture and Mattress Greensburg. Thank you for reaching out about the platinum warranty and fabric care questions. We apologize that our sales associate was unable to provide you with complete information and a printed copy of the warranty at the time of your purchase. We understand how important it is to have clear details about your investment. We're glad you contacted our Customer Service team to request a mailed copy of the warranty. We value your busin... read more
Frequently asked questions about Levin Furniture and Mattress Greensburg
How is Levin Furniture and Mattress Greensburg rated?
Levin Furniture and Mattress Greensburg has a 4.8 star rating with 2,227 reviews.
When is Levin Furniture and Mattress Greensburg open?
Levin Furniture and Mattress Greensburg is closed now. It will open at 10:00 a.m.