This profile has been claimed by the business owner or representative.
Levin Furniture and Mattress Mentor
- Furniture Stores
- Mentor, OH
About this business
Location details
7799 Mentor Ave, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Sales person very friendly and came to meet us as we entered and offered assistance. He helped us to buy what we needed.
Business response:
Hello Alice, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Outstanding!
Business response:
Hi Elena, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
The sales team (Jeff Heston) did a great job, answered all our questions and provided prompt and courteous attention to our questions. The bed was delivered today and we are anxiously waiting to sleep on it tonight!
Business response:
Hi Rob, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Sales person was very knowledgeable & took time to show me headboards as well as look up adapter for frame to headboard. Pillows were not in stock. Would highly recommend my sales person
Business response:
Hello Kaufman, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Excellent customer service.
Business response:
Hello Judee, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Cheryl was so very helpful and knowledgeable. Very pleasant to work with
Business response:
Hi Lawrence, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
The salesperson was great. We got a great deal on a bed and night stand. We were able to pick it up next day at store. They wrapped it very well so it didn't get damaged on the way home. Excellent experience.
Business response:
Hi Penny, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Sales experience was super. Delivery was much sooner than we were originally told
Business response:
Hi Thomas, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
I want to say this .... I bought a couch and Love seat to match , April 2024 it's now Dec . 2024. ! I wanted to tell Levins right off the bat ! But I waited , and still!! The worst furniture I ever bought! I am so in disbelief how cheap this couch is ! It's just me here 130 lb woman . But yet the cushions sink way in ! Already! Like it's been used forever! Sooo uncomfortable. Just junk.. yes it was not the most expensive..however... It's already and has been a piece of junk. I am so unhappy. I cannot believe it . And ... read more
Business response:
We are disappointed to hear about your experience with the couch and love seat purchased from Levin Furniture and Mattress Mentor. We understand your frustration with the quality and comfort of the furniture, especially given the short time since your purchase. We take customer satisfaction seriously and would like the opportunity to address your concerns. Please email us at customernquiry@levifurniture.com to discuss this matter further. Our customer service team will be happy to review your purchase and explore possible so... read more
Frequently asked questions about Levin Furniture and Mattress Mentor
How is Levin Furniture and Mattress Mentor rated?
Levin Furniture and Mattress Mentor has a 4.7 star rating with 2,032 reviews.
When is Levin Furniture and Mattress Mentor open?
Levin Furniture and Mattress Mentor is closed now. It will open at 10:00 a.m.