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23100 Broadway Ave, Oakwood Village, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Everything worked out well. We found our console with the help of Maureen,our customer consultant, who took the time needed to secure our selection without pressure. We were able to get our purchase the same day. Thank you.
Business response:
Hi Dennis, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
John Klein was very informative and professional!
Business response:
Hello Linda, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
No pressure sales here. Salesman Mark showed me where to look for the couch I needed. He was very helpful and I found just what I wanted. The guys in the back loaded up the couch nicely. We thank you very much.
Business response:
Hello Linda, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
The salesperson was very professional and friendly, he listened to my needs and made great suggestions. I would shop at Levin again in the near future
Business response:
Hi Annise, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
i was charged tax during the state free tax period. i need my order to reflect no taxes.
Business response:
We sincerely apologize for the tax charge during the state's free tax period. This was an oversight on our part, and we appreciate you bringing it to our attention. We will thoroughly review your order and make the necessary corrections to ensure that the qualifying pieces are reflected without taxes, in accordance with the terms of the state's tax-free period. Our team will work diligently to resolve this issue and update your order accordingly. Thank you for your patience and understanding as we rectify this error. Sincer... read more
better commuacation
Business response:
Please accept our sincere apologies for the communication issues you experienced. We understand how important clear and effective communication is when shopping for furniture. We truly value your feedback as it helps us improve our service. We encourage you to contact us directly at (440) 374-2400 to discuss your specific concerns in more detail. Our team is ready to listen and address any issues you may have encountered during your interaction with us. Sincerely, Levin Furniture & Mattress
Michelle was awesome was a great help
Business response:
Hello William, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
I have not received a call for delivery yet.I told my salesman I wanted not delivered until Aug..Now I can receive it until in Sept because I will be out of town for 2wks.
Business response:
Hello Gloria , Thanks for reaching out to us. We sincerely apologize that you had a negative experience with us and we appreciate the opportunity to address this matter. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
I ordered furniture in March and won’t receive until looks like June. The salesperson assisted with paring furniture with end tables and forgot to put in my order for the tables I had to find new tables. This was not a special order. I had to go into the store and inquire about my delivery. I received glasses to compensate for my patience with the Levins logo. Umm thanks but no thanks
Business response:
Hello Diane, your comments matter to us. Thank you for providing feedback that can help us to improve. We are sorry that our service has not led you to rate us at 5 stars. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
Levin Furniture and Mattress Oakwood Village has a 4.6 star rating with 2,004 reviews.
Levin Furniture and Mattress Oakwood Village is closed now. It will open at 10:00 a.m.